Question Plesk Hostname and Access URL

[bssrjai]

Server operating system version

Debian 12

Plesk version and microupdate number

Plesk Obsidian v18.0.57_build1800231122.14 os_Debian 12.0

Please pardon me if this has been addressed in a separate thread.

I have recently installed Plesk on a dedicated server and restored a backup from my previous server. Now the URL I have been using to access my new Plesk server does not work. I can still access the Plesk admin through the server IP and port, but would like to be able to access with the new URL I had set for the new Plesk.

Any guidance would be appreciated since I am fairly new to Plesk.

 

[Yaroslav_T]

Hello @bssrjai
Try to check these 2 things as a starting point:
1. Make sure that the server hostname is set up correctly at Tools & Settings > Server Settings and click OK to re-apply the changes.
2. Make sure that the correct URL is set up in Tools & Settings > Customize Plesk URL and click OK to re-apply the changes.