[PLESK INTERFACE]responds with blank page

[ginkelb]

Hi there,

I've got a weird situation. Last week an server became active after an installation and testing proces that was quite extensive.

Last minut changes where made to facillitate the production enviroment. All of these were on the normal httpd server side of the machine.

A few hours ago i walked into the office and got the report that the plesk admin interface couldn't be reached.

When going to the adres (via domainname or ip adres makes no difference) i get the SSL certificate warning because of the unsigned certificate. When accepting this i get a blank page and that's it.

I have checked and the httpsd service is running. Access log's report my attempt of acces and report to following

xxx.xxx.xxx.xxx - - [30/May/2005:12:02:11 +0200] "GET / HTTP/1.1" 200 5
xxx.xxx.xxx.xxx - - [30/May/2005:12:04:04 +0200] "GET / HTTP/1.1" 200 0

I have checked the httpd.conf, access.conf and php.ini files for any anomalys but everything seems to check out.

Can anyone give a hint in the right direction or have some other bits like a checklist i could run through to find the problem?

For a bit more information ill post two pieces of log that i think could help solve this.

Thanks already for youre help,
Bas van Ginkel

SERVER: HP Proliant DL360 G4
OS: Red Hat Enterprise ES
PLESK: plesk 7.5.3

PIECE OF ERROR_LOG FOR HTTPSD

[Thu May 26 20:02:29 2005] [error] OpenSSL: error:1407609C:SSL routines:func(118):reason(156)
[Fri May 27 16:30:26 2005] [error] mod_ssl: SSL handshake failed: HTTP spoken on HTTPS port; trying to send HTML error page (OpenSSL library error follows)

[Fri May 27 16:30:26 2005] [error] OpenSSL: error:1407609C:SSL routines:func(118):reason(156)
[Fri May 27 16:30:49 2005] [error] mod_ssl: SSL handshake failed: HTTP spoken on HTTPS port; trying to send HTML error page (OpenSSL library error follows)

ERROR ABOVE REPEATS ABOUT 7 MORE TIMES

[Mon May 30 10:29:24 2005] [notice] SIGHUP received. Attempting to restart
Processing config directory: /usr/local/psa/admin/conf/httpsd.*.include
[Mon May 30 10:29:24 2005] [notice] Apache/1.3.33 (Unix) mod_ssl/2.8.22 OpenSSL/0.9.7a PHP/4.3.10 configured -- resuming normal operations
[Mon May 30 10:29:24 2005] [notice] Accept mutex: sysvsem (Default: sysvsem)

THIS WAS A MANUAL RESTART COMMAND THAT I EXECUTED 2 MORE TIMES

PIECE OF ACCESS_LOG FOR HTTPSD

xxx.xxx.xxx.xxx - - [27/May/2005:16:28:02 +0200] "GET / HTTP/1.1" 200 0
xxx.xxx.xxx.xxx - - [27/May/2005:16:28:23 +0200] "GET / HTTP/1.1" 200 5
xxx.xxx.xxx.xxx - - [27/May/2005:16:29:51 +0200] "GET / HTTP/1.1" 200 0
xxx.xxx.xxx.xxx - - [27/May/2005:16:30:26 +0200] "GET /mod_ssl:error:HTTP-request HTTP/1.0" 302 274
xxx.xxx.xxx.xxx - - [27/May/2005:16:30:33 +0200] "GET / HTTP/1.1" 200 0
xxx.xxx.xxx.xxx - - [27/May/2005:16:30:36 +0200] "GET / HTTP/1.1" 200 5
xxx.xxx.xxx.xxx - - [27/May/2005:16:30:37 +0200] "GET / HTTP/1.1" 200 5
xxx.xxx.xxx.xxx - - [27/May/2005:16:30:49 +0200] "GET /mod_ssl:error:HTTP-request HTTP/1.0" 302 278
xxx.xxx.xxx.xxx - - [27/May/2005:16:31:46 +0200] "GET /mod_ssl:error:HTTP-request HTTP/1.0" 302 271
xxx.xxx.xxx.xxx - - [27/May/2005:16:31:55 +0200] "GET / HTTP/1.1" 200 0
xxx.xxx.xxx.xxx - - [27/May/2005:16:37:30 +0200] "GET / HTTP/1.1" 200 5
xxx.xxx.xxx.xxx - - [27/May/2005:16:37:33 +0200] "GET /mod_ssl:error:HTTP-request HTTP/1.0" 302 278
xxx.xxx.xxx.xxx - - [27/May/2005:16:37:37 +0200] "GET /mod_ssl:error:HTTP-request HTTP/1.0" 302 278
xxx.xxx.xxx.xxx - - [27/May/2005:16:38:03 +0200] "GET / HTTP/1.1" 200 5
xxx.xxx.xxx.xxx - - [27/May/2005:16:38:15 +0200] "GET /mod_ssl:error:HTTP-request HTTP/1.0" 302 271
xxx.xxx.xxx.xxx - - [27/May/2005:16:39:22 +0200] "GET / HTTP/1.1" 200 5
xxx.xxx.xxx.xxx - - [27/May/2005:16:39:22 +0200] "GET / HTTP/1.1" 200 5
xxx.xxx.xxx.xxx - - [27/May/2005:20:37:16 +0200] "GET / HTTP/1.1" 200 5
xxx.xxx.xxx.xxx - - [27/May/2005:20:37:38 +0200] "GET / HTTP/1.1" 200 5
xxx.xxx.xxx.xxx - - [27/May/2005:20:37:42 +0200] "GET /mod_ssl:error:HTTP-request HTTP/1.0" 302 275
xxx.xxx.xxx.xxx - - [27/May/2005:20:37:56 +0200] "GET /mod_ssl:error:HTTP-request HTTP/1.0" 302 278
xxx.xxx.xxx.xxx - - [27/May/2005:20:38:13 +0200] "GET /mod_ssl:error:HTTP-request HTTP/1.0" 302 275
xxx.xxx.xxx.xxx - - [28/May/2005:03:33:57 +0200] "GET / HTTP/1.1" 200 5

 

[ginkelb]

PROBLEM SOLVED

Made a grave error by editing the php.ini that is used for the httpsd server instead of the httpd server that i supposed to edit.

 

[eddyweddy]

Hi ginkelb,

Can you post what you fixed in your php.ini ? I got a similar situation. With the exact same mod ssl errors, but don't know what to fix.

Thanks

eddy