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Plesk Major Issue After Upgrade to Mailenable Professional

hostking

Regular Pleskian
Hi

Since upgrading to Mailenable from Standard to Professional we getting the following issue randomly when customers try to update passwords or create new accounts:

Error: mailmng failed: MEAOAU.Login.AddLogin failed for name=info and domain
at (MailEnable::MailEnableMailName::password line 409)
at execute console command --set-password(vconsoleapp::start line 100)
at execute "C:\Program Files (x86)\Parallels\Plesk\admin\bin\mailmng.exe" --set-password "--domain-name=" "--mailname=info" "--password=*"(vconsoleapp::run line 117)
(Error code 1)

We then have to run the following everytime to get it to work again properly but it takes down customers emails for a few minutes as it regenerates the AUTH.tab file:

"%plesk_bin%\mchk.exe" --all --fix=all

Now nothing of password security is checked at all as per:

https://kb.plesk.com/en/115175

Password complexity is completely controlled by Plesk and not mailenable.

Please assist urgently in some solution to this.
 
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