Issue Plesk Migration Tool: Access denied for user 'admin'@'localhost' (using password: YES)")

[bauerpower]

Server operating system version

Ubuntu 18.04.6 LTS (Source System) , New System (Ubuntu 22.04.3 LTS)

Plesk version and microupdate number

Version 18.0.58 Update #2 (Source System), New System Plesk Obsidian v18.0.58_build1800240123.15 os_Ubuntu 22.04)

Dear all,

I'm trying to migrate with the plesk migration tool. Unfortunately I receive the following alert:



Here as well the the log file....
[2024-02-11 20:41:19][ERROR] [rxxxxx.de] Failed to perform an action on subscription 'xxxxx.de': Internal error in subscription thread, migration of subscription xxxxx.de stopped: (1045, u"Access denied for user 'admin'@'localhost' (using password: YES)").

It was the same for all subscriptions!

I need to migrate the server within the next week because the old subscription ends... Help is very appreciated!

Best regards

Jörg

 

[Peter Debik]

The message often means that at the time when the software wanted to access the database, the database server was offline. You could try to "Resync" the existing migration (select all objects for resync).