• Halloween is coming! To celebrate the occasion, we dusted off a couple of old skins, and even created a brand new one (Pixel).
    To get into the festive spirit, install the Skins extension.
  • The new Python extension is now available. It allows customers to deploy and manage WSGI-based Python applications on their websites directly from Plesk.
  • The Plesk Mobile apps for iOS and Android and the Plesk Mobile Center extension have been deprecated, and are no longer available for new installations. In Plesk Obsidian 18.0.84, the Plesk Mobile Center extension will be removed from servers during the upgrade, and the Plesk Mobile apps will lose their server management features.
  • The Social Login extension has been deprecated and will be removed in Plesk Obsidian 18.0.84. After that, it will no longer be possible to log in to Plesk with a Google, Facebook, GitHub account, or with a passkey. Plesk usernames and passwords, as well as logging in with a WebPros Account, are not affected.

Issue Plesk: Monitoring by Subscription not working

BigDaddy

BigDaddy

New Pleskian
Server operating system version
Cent
Plesk version and microupdate number
18.075
I have had the same ten sites being monitored for a year and today or earlier the monitoring by subscription shows no data although the Overview appears to work as usual. Yet another bug in Plesk. At least it didn't shut anything important down like email. I've been using Plesk for over 20 years and never really had any problems with the panel until the last year. You people better fix this quality issue you seem to be having.

1771795531627.png
 
Hello!

Thank you for reporting this issue. We apologize for the inconvenience with your monitoring subscription display.

To help us investigate quickly, please contact our support team with details about when the issue started, your Plesk version, and any relevant screenshots. They'll have access to the tools needed to diagnose and resolve this.

We appreciate your feedback and long-standing trust in Plesk. Your concerns help us improve our service.

Best regards, Aleksei
 
Aleksei Fedorov said:
Hello!

Thank you for reporting this issue. We apologize for the inconvenience with your monitoring subscription display.

To help us investigate quickly, please contact our support team with details about when the issue started, your Plesk version, and any relevant screenshots. They'll have access to the tools needed to diagnose and resolve this.

We appreciate your feedback and long-standing trust in Plesk. Your concerns help us improve our service.

Best regards, Aleksei
Click to expand...
My goodness, I think that's the most formal formulated response I've ever seen here on the forums :confused:
 
Aleksei Fedorov said:
Hello!

Thank you for reporting this issue. We apologize for the inconvenience with your monitoring subscription display.

To help us investigate quickly, please contact our support team with details about when the issue started, your Plesk version, and any relevant screenshots. They'll have access to the tools needed to diagnose and resolve this.

We appreciate your feedback and long-standing trust in Plesk. Your concerns help us improve our service.

Best regards, Aleksei
Click to expand...
Started about a week ago. See included screen above and plesk version. 18.0.75
 
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