• Introducing WebPros Cloud - a fully managed infrastructure platform purpose-built to simplify the deployment of WebPros products !  WebPros Cloud enables you to easily deliver WebPros solutions — without the complexity of managing the infrastructure.
    Join the pilot program today!
  • Support for BIND DNS has been removed from Plesk for Windows due to security and maintenance risks.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS.

Plesk MU #39 failed auto-install

meech

New Pleskian
Hello,

Logged in to Plesk control panel today and have notification that latest MU #39 failed. It appears it failed to resolve some Plesk dependencies? Never had this issue before and haven't made any changes to OS (Ubuntu 14.04). The log file that the notification provided a link to is attached to this post.

Any suggestions on how to proceed would be much appreciated. Thanks!
 

Attachments

  • Plesk - Update Execution failed.txt
    8.4 KB · Views: 1
Hi meech,

such errors/warnings/issues:
Code:
Reading package lists...
Warning: not connected 'multiverse' repository section
Detecting installed product components.
Gathering information about installed license key...
Launching component checkers...
File downloading PSA_12.0.18/examiners/panel_preupgrade_checker.php: 20%..32%..44%..55%..60%..72%..83%..95%..100% was finished.
File downloading PSA_12.0.18/examiners/php_launcher.sh: 100% was finished.
Checking whether the package dependencies are resolved.
E: Version '12.0.18-ubuntu14.04.build1200151014.14' for 'pp12.0.18-bootstrapper' was not found
E: Version '4.5.0.2-ubuntu14.04.build1200151014.14' for 'psa-phpmyadmin' was not found
E: Version '12.0.18-ubuntu14.04.build1200151013.13' for 'psa-updates' was not found
... are mostly only temporary failures, which could as well depend on temporary missing mirrors, or temporary high loads. Please repeat the update procedure after a short coffee break and you will normally see, that the issue is gone. :)

Manual command:
/usr/local/psa/admin/bin/autoinstaller --select-product-id plesk --select-release-current --reinstall-patch --install-component base


If you still experience the same issue another day, an Odin - Team - Member will investigate the issue on their servers/mirrors immediately and will solve the inaccessibility of the files.
 
@UFHH01, Thank you for the quick response! That's good to know. And running the manual command worked like a charm.
Thanks again! :)
 
Back
Top