Plesk not allowing fastcgi, when installed

[lee-chilli]

I'm running an unmanaged Hybrid server which seems to be setup incorrectly by my provider who's sole answer is to rebuild the server but I wish to seek a 2nd view before I go ahead with this.

The server is CentOS6 with Plesk 11 installed as the control. FastCGI seems to be enabled by default by checking the php.ini but within Plesk itself I'm unable to select this as option for the sites to run FastCGI.

Is there just a line of code I'm missing somewhere to enable FastCGI as an option for servers or is it the case as the Providers say and a server rebuild needed?

 

[IgorG]

Please read carefully thread http://talk.plesk.com/threads/fastcgi-unavailable.261837/
I hope it will help.

 

[lee-chilli]

Thanks IgorG.

I've had my server provider come back, the issue seems Nginx wasn't installed correctly on server setup so this explains why Nginx ans Fast CGI aren't working. I'd like to get Plesk view on the information given to me by my provider as I'm now worried they're just trying to use fear to make me purchase a 2nd server.

They've informed me I can install Nginx via the plesk update however doing this is quite high risk and could damage the sites already live. The best way forward (to avoid as much downtime as possible) would be to purchase a 2nd server then move this across. Are they correct or is there another way forward?

 

[IgorG]

In any case I think that purchasing support from Parallels for fixing all your issues with fastci would be cheaper than purchasing new server for migration.

 

[UFHH01]

You really got an answer like the one above from your provider? Well... sorry to say that... but YES, in this case you really should get another server, but not with them, but with another provider!

 

[lee-chilli]

After Much back and forth and our provider trying to place the blame on Plesk itself the problem came down to nginx not being installed correctly on server setup which they then installed for us over the weekend.