Resolved Plesk Obsidian 18.0.67 Update Stuck

[Khorne]

Server operating system version

CentOS 7.9

Plesk version and microupdate number

18.0.67

Hi,

The update process for Plesk Obsidian 18.0.67 is stuck for several hours on the step:

"
Verify: 156/158: psa-selinux.noarch 0:18.0.42-2.centos.7+p18.0.66.2+t250106.1901 - ud
Verify: 157/158: plesk-php82-gd.x86_64 0:8.2.27-1centos.7.241223.1519 - ud
Verify: 158/158: plesk-git-http.x86_64 0:18.0-2.centos.7+p18.0.62.0+t240510.1305 - ud
Created symlink from /etc/systemd/system/multi-user.target.wants/postfix.service to /usr/lib/systemd/system/postfix.service.
===> Cumulative Plesk upgrade (final stage) has been started.
===> Preparing Plesk upgrade (final stage).
===> Cumulative upgrade of Plesk (final stage) has been completed.
===> Configuring ProFTPD server
"

I'm on Centos 7 and I was on Plesk Obsidian 18.0.66 just before this update. I can log on Plesk, the version displayed is 18.0.67 (as if the update was successful). But if I click on the Update link, I end up on the "Install of Update Plesk" page with the same update not being finished and doing nothing.

Is there some steps to "unstuck" this situation?

Regards

 

[Sebahat.hadzhi]

If you see the latest version displayed, it is indeed very likely a stuck process. Could you please execute the following command:

plesk installer stop

If the output indicates the installer is not running, please try the following and confirm if there are any running processes.

ps fax | grep install

 

[Khorne]

If you see the latest version displayed, it is indeed very likely a stuck process. Could you please execute the following command:



If the output indicates the installer is not running, please try the following and confirm if there are any running processes.

"plesk installer stop" output is this "Requested Plesk Installer shutdown."

and "ps fax | grep install" still show several process tied to Plesk.

Also if I look in "/var/log/plesk/install/autoinstaller3.log" I see these lines being repeated:

"
Plesk Installer 3.67.0 (revision 8f4ceb21aa67) started at (timezone CET) Wed Jan 29 17:49:04 2025
Command line arguments: /usr/local/psa/admin/bin/autoinstaller --service-mode --enable-xml-output --with-ssl --ssl-cert /usr/local/psa/admin/conf/httpsd.pem --branch release,stable

[2025-01-29 17:49:04.913705] SourceUrl: original source url is Index of /
[2025-01-29 17:49:04.913720] SourceUrl: fixed url is Index of /
[2025-01-29 17:49:04.913915] Try to find rcfile...
[2025-01-29 17:49:04.913933] Autoinstaller rcfile not found.
[2025-01-29 17:49:04.913945] Read component settings from /root/.autoinstaller/options.ini
[2025-01-29 17:49:04.914068] Got OS name Linux, vendor CentOS, version 7, arch x86_64, environment ~empty
[2025-01-29 17:49:04.991312] Messages::setLocale: try to create object for locale: en-US.UTF-8
"

 

[Sebahat.hadzhi]

Please try killing the processes, that should sort out the issue.

 

[Khorne]

Please try killing the processes, that should sort out the issue.

Finally after a couples of hours, the issue resolved by itself. Curious