Forwarded to devs Plesk Onyx 17.8.11 Update 46 dovecot issue

[Tosh]

TITLE:

Plesk Onyx 17.8.11 Update 46 dovecot issue​

PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE:

CentOS 7 - Plesk Onyx​

PROBLEM DESCRIPTION:

Dovecot fails to save messages after the update. This has occured on 5 systems. A mix of hardware and VMs. All are running CentOS 7, and use Postfix and Dovecot.

Update 46 is listed as having and update for dovecot.
Change Log for Plesk

Full notes in attached note due to character limit.​

STEPS TO REPRODUCE:

Update 46 is applied.​

ACTUAL RESULT:

Dovecot is running in a crippled state and cannot save messages.​

EXPECTED RESULT:

We expect mail to work after an update.​

ANY ADDITIONAL INFORMATION:

​

YOUR EXPECTATIONS FROM PLESK SERVICE TEAM:

Confirm bug​

 

[IgorG]

From developer:

Exact reasons for `dovecot-lda` and `passwd.db` unavailability unknown yet. So will be fine if audit.log from Mar 26 will be attached.

 

[Tosh]

Unfortunately the audit.log rotated. It rotates rather quickly keeping only around 2 days worth. We were notified of the issue three days after it started so it had already rotated out by then.

 

[IgorG]

From developer:

Probably this problem is somehow related to the selinux, because there are some changes in dovecot.service with this. However, at the moment it is impossible to reproduce this problem in a test environment.
Good news: the lost emails issue was fixed in 17.9.6.