Plesk Onyx 17.8.9(and 10) - scheduled backups broken

[Reese Jenner]

TITLE:

Plesk Onyx 17.8.9(and 10) - scheduled backups broken​

PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE:

Plesk Onyx 17.8.9, ‪CentOS Linux 7.4.1708 (Core)‬,​

PROBLEM DESCRIPTION:

After upgrading to test Plesk Onyx 17.8.9, it seems scheduled backups do not start at the specified time.

Manually backing up works as expected, though.​

STEPS TO REPRODUCE:

Upgrade to 17.8.9 or 17.8.10 and you'll find scheduled backups do not run.​

ACTUAL RESULT:

Backups do not get made​

EXPECTED RESULT:

Backups should run as scheduled​

ANY ADDITIONAL INFORMATION:

​

YOUR EXPECTATIONS FROM PLESK SERVICE TEAM:

Confirm bug​

 

[IgorG]

Could you please provide more details on this issue? Logs, results of troubleshooting, steps to reproduce, etc.
Sorry, but the statement "It doesn't work!" is not enough for investigation.