Resolved Plesk Onyx Update #14 and #15 failed

[Hazzle]

PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE:
Plesk Onyx, 17.0.17, Centos 6.8, 2.6.32-504.8.1.el6.x86_64

Update #14 en #15 failed. (never had any problems before)
This is the end of the log:

************************************************************
SITEBUILDER_17_0_15-thirdparty | 2.9 kB 00:00
Exception: Failed to solve dependencies:
opendkim-2.10.3-1.el6.x86_64 requires libopendkim(x86-64) = 2.10.3-1.el6
opendkim-2.10.3-1.el6.x86_64 requires libopendkim.so.10()(64bit)

ERROR: The Yum utility failed to install the required packages.
Attention! Your software might be inoperable.
Please contact product technical support.
************************************************************


Is there a solution for this?
Thanks.

 

[IgorG]

Try to update Plesk with command

# plesk installer --select-release-current --reinstall-patch --upgrade-installed-components

 

[Hazzle]

Hello Igor,

I tried to update Plesk with: plesk installer --select-release-current --reinstall-patch --upgrade-installed-components

But it did not work out.
Still the error at the end of the log:
Launching component and product checkers...
Downloading file PSA_17.0.17/examiners/disk_space_check.sh: 0%
Downloading file PSA_17.0.17/examiners/disk_space_check.sh: 100% was finished.
Downloading file PSA_17.0.17/examiners/panel_preupgrade_checker.php: 0%
Downloading file PSA_17.0.17/examiners/panel_preupgrade_checker.php: 100% was finished.
Downloading file PSA_17.0.17/examiners/php_launcher.sh: 0%
Downloading file PSA_17.0.17/examiners/php_launcher.sh: 100% was finished.
Loaded plugins: fastestmirror
Loading mirror speeds from cached hostfile
* base: nl.mirror.babylon.network
* extras: nl.mirror.babylon.network
* updates: mirrors.supportex.net
PHP53_17 | 2.9 kB 00:00
PHP_5_3-thirdparty | 2.9 kB 00:00
PHP_5_5-thirdparty | 2.9 kB 00:00
PHP_7_0-thirdparty | 2.9 kB 00:00
PLESK_17_0_17-dist | 2.9 kB 00:00
PLESK_17_0_17-extras | 2.9 kB 00:00
PLESK_17_0_17-thirdparty | 2.9 kB 00:00
PLESK_17_PHP55 | 2.9 kB 00:00
PLESK_17_PHP70 | 2.9 kB 00:00
SITEBUILDER_17_0_15-dist | 2.9 kB 00:00
SITEBUILDER_17_0_15-thirdparty | 2.9 kB 00:00
Exception: Failed to solve dependencies:
opendkim-2.10.3-1.el6.x86_64 requires libopendkim(x86-64) = 2.10.3-1.el6
opendkim-2.10.3-1.el6.x86_64 requires libopendkim.so.10()(64bit)

ERROR: The Yum utility failed to install the required packages.
Attention! Your software might be inoperable.
Please contact product technical support.
************************************************************

Any other suggestions?
Thanks.

 

[flexer88]

I got the same problem

Attempt to remove 'php71w-common' to resolve conflict has failed
Attempt to remove 'php-common' to resolve conflict has succeeded
Exception: Failed to solve dependencies:
php-gd-5.4.16-42.el7.x86_64 requires php-common(x86-64) = 5.4.16-42.el7
php-xml-5.4.16-42.el7.x86_64 requires php-common(x86-64) = 5.4.16-42.el7
php-mbstring-5.4.16-42.el7.x86_64 requires php-common(x86-64) = 5.4.16-42.el7
php-pdo-5.4.16-42.el7.x86_64 requires php-common(x86-64) = 5.4.16-42.el7

Thanks for your time!

 

[IgorG]

Exception: Failed to solve dependencies:
opendkim-2.10.3-1.el6.x86_64 requires libopendkim(x86-64) = 2.10.3-1.el6
opendkim-2.10.3-1.el6.x86_64 requires libopendkim.so.10()(64bit)

Try this workaround - https://support.plesk.com/hc/en-us/articles/115000514285

 

[Hazzle]

Hi Igor,

The workaround worked for me.
Problem solved.


Thanks.