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Resolved plesk-outgoing-mail-statistics-poller uses invalid step expression

G J Piper

Regular Pleskian
Username:

TITLE

plesk-outgoing-mail-statistics-poller uses invalid step expression

PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE

Plesk Obsidian 18.0.79, AlmaLinux 9.8 x86_64

PROBLEM DESCRIPTION

/etc/cron.d/plesk-outgoing-mail-statistics-poller contains a malformed minute field: 49-59/60. A step of 60 applied to an 11-value range (49–59) exceeds the range, which cronie rejects.

STEPS TO REPRODUCE

  • On Plesk Obsidian / AlmaLinux 9.x, restart crond: systemctl restart crond
  • Check /var/log/messages.

ACTUAL RESULT

crond logs on every restart/reexec: Warning: Step size 60 higher than possible maximum of 10

EXPECTED RESULT

A valid cron expression is generated, with no cronie warning.

ANY ADDITIONAL INFORMATION

Editing the file directly isn't durable — Plesk regenerates it. The fix belongs in whichever component writes this cron.d file.

YOUR EXPECTATIONS FROM PLESK SERVICE TEAM

Confirm bug
 
Thank you for the report, @G J Piper . I was able to replicate the behavior and opened an internal report for our team to review it further. I will follow up with more details as soon as possible.
 
@G J Piper thank you for your patience up to this point. A bug identified with PPPM-15426 was registered for the reported behavior. At this point, we cannot suggest suitable workaround. Thank you for bringing our attention to the issue.
 
@G J Piper , the issue you have reported with the misconfiguration warnings has been fixed as of Plesk Obsidian 18.0.80:

Fixed an issue where enabling Outgoing Mail Control resulted in the /var/log/messages file being flooded with warnings about a misconfigured cronjob. (PPPM-15426)

Thank you for bringing our attention to the behavior. Please let us know if encounter any further issues after the update.
 
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