Plesk Panel 10 bind9 failed to restart error at installation on ubuntu 10.04

[webeex]

First, I just post this bug for information purpose, working correctly after the procedure described is done. I don't expect traking from parallels but may be usefull for other user and may be updated for next version

PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE
Tested with Plesk Panel 10.1.0, 10.1.1, 10.2, Ubuntu 10.04 server, 64bits

PROBLEM DESCRIPTION AND STEPS TO REPRODUCE
At first login, after filling the first admin page (domain, main ip, new admin password) and click next, got the following error:

ERROR: PleskException Up Level
Unable to restart Named: dnsmng failed: dnsmng failed: dnsmng: Service /etc/init.d/bind9 failed to restart

ACTUAL RESULT
Can't login again, always the error described up

EXPECTED RESULT
Login to panel

ANY ADDITIONAL INFORMATION
This bug may be fixed with:

sudo nano /etc/apparmor.d/usr.sbin.named

and add:

/var/named/run-root/etc/* rw,
/var/named/run-root/var/* rw,
/var/named/run-root/dev/* rw,

before the last }

and reboot server

 

[eugenevdm]

Thanks, this is a really good workaround and let's hope that Plesk fixes this in the future.

and reboot server

No need to reboot, just /etc/init.d/apparmor restart

 

[RicardoH]

You Are the best!

Thanks a lot!!!

I was in the same situation, now everything is ok. !