Plesk Private Key Error at Login

[CharlieGr]

When I am trying to access my panel, I receive the following error and am unable to login:

Server error (code 500): Exception with message 'Can not export server's private key as string.' caught at top level.

It has been suggested to re-key my server key, however, I am at a loss on how to install it as I installed the previous key via Plesk panel.

I have also been told that there is an issue with the Plesk private key.


I have recently updated Plesk to 11.5.30 on Windows Server 2008 R2 Standard SP1

Thanks in advance

 

[IgorG]

It seems SSO is broken. Try to repair it with

\Parallels\Plesk\admin\bin>billing-repair-integration.exe --command=repair-sso --debug

Contact Support Team if it not help.

 

[CharlieGr]

So far I have not been able to find a solution to this issue.