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plesk restore error:Unable to decrypt backup. Specified key is not suitable.

Smashing

New Pleskian
I restore a server backup to a new server.
/usr/local/psa/bin/pleskrestore --restore xxxxxx.20130401_info_1304011702.xml.tar -level server -map map_file
but it show error message:
Unable to decrypt backup. Specified key is not suitable.
 
I have the same problem. If I create a map file:
Code:
/usr/local/psa/bin/pleskrestore --create-map ./dump_file -map ./my_map.map
Unable to decrypt backup by specified key

If I start a restore, I get:
Code:
/usr/local/psa/bin/pleskrestore --restore ./dump_file -verbose -map ./my_map.map -level server
Unable to decrypt backup. Specified key is not suitable.

Is there a solution? My system:

- CentOS6
- Plesk Panel 11.0.9

Thanks for help.
Greets, Philipp
 
Have you created password protected backup? In this case use -backup-password option for restore.
 
Hi Igor,

I use the following command to create the backups:
Code:
/usr/local/psa/bin/pleskbackup --server --output-file=/srv/datensicherung/backups/dump_file

I dont use the option "--backup-password"...

Thanks, Philipp.
 
I have make some tests and now I have a workaround.

Normally I dont use the password option, but If I set a password like this:
Code:
/usr/local/psa/bin/pleskbackup --server --output-file=./dump_file -c --backup-password=tester123

And then I create a map with the password option:
Code:
/usr/local/psa/bin/pleskrestore --create-map ./dump_file -map ./my_map.map -backup-password tester123

It works and I get no more error messages.
But I think it is only a workaround not the solution,
because normally I dont use the password option to create
the backups...

Greets, Philipp.
 
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