Question Plesk server does not resolve to plesk.page domain name

[Atul Agrawal]

Server operating system version

UBUNTU 20

Plesk version and microupdate number

Version 18.0.49 Update #2

Plesk was originally installed on the ip 49.50.70.71 and the secure url / security certificate was sleepy-zhukovsky.49-50-70-71.plesk.page. The ip was later changed to 121.242.224.101. I do not have corresponding security certificate for this ip. Please advise how we can get a security certificate for 121.242.224.101 of the format random.name.121.242.224.101.plesk.page.

 

[Peter Debik]

You cannot get a wildcard certificate for plesk.page domain, because a wildcard certificate would need a nameserver entry. As the nameserver entries of these free domains are managed outside of your server, these cannot be set for your wildcard.

 

[Kaspar]

Plesk was originally installed on the ip 49.50.70.71 and the secure url / security certificate was sleepy-zhukovsky.49-50-70-71.plesk.page. The ip was later changed to 121.242.224.101. I do not have corresponding security certificate for this ip. Please advise how we can get a security certificate for 121.242.224.101 of the format random.name.121.242.224.101.plesk.page.

If your initial server IP address got changed the provided Plesk host name will no longer work. There is no option to generate a new one. However you can course change the Full Hostname of the server (via Tools & Settings > Server Settings) to your own hostname. Using a domain name you own (or manage). Like server.example.com. You'll also have to create a DNS record for the hostname and set the reverse DNS (rDNS) to match your new hostname.

More information can be read here: https://support.plesk.com/hc/en-us/articles/12377750836375