• We value your experience with Plesk during 2024
    Plesk strives to perform even better in 2025. To help us improve further, please answer a few questions about your experience with Plesk Obsidian 2024.
    Please take this short survey:

    https://pt-research.typeform.com/to/AmZvSXkx
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Plesk shows login screen very often

kpanayotis

New Pleskian
Version: Parallels Plesk v12.0.18_build1200140610.21 os_Ubuntu 14.04

After a few minutes or after specific actions Plesk shows the login screen without obvious reason. For example when I am trying to modify a file online and try to save it for the second time it always shows the login screen.
Also, when I enter the credentials I can see that the previous session(s) remain open. I have configured the session idle time to 1000 minutes, although I do not remain idle for 300 min anyway.
I have no clue where to look for a solution, since I am completely new to this.

Panayotis
 
Can you reproduce this strange behaviour in other browser?
 
It is the same on Firefox 38.0.5 and Chrome 43.0.2357.124 m. I do not have IE on my system. I'll look into it more thoroughly and provide more info.
 
Back
Top