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Resolved Plesk Slow Connecting and SSL Time

Aude

New Pleskian
Hello,

i'm in trouble. When i test pages speed with GtMetrix (and other).
my connecting time is near 400ms and ssl 300ms. when i check my concurrent they are always <100ms.

My server is 16cpu 32GoRam. No problem on this side.

i have try TTBF TTFB for site in Plesk is too high. What can be done to improve it?

>curl -s -w '\nLookup time:\t\t%{time_namelookup}\nConnect time:\t\t%{time_connect}\nSSL handshake time:\t%{time_appconnect}\nPre-Transfer time:\t%{time_pretransfer}\nRedirect time:\t\t%{time_redirect}\nTime to first byte:\t%{time_starttransfer}\n\nTotal time:\t\t%{time_total}\n' -o /dev/null Example Domain
Results Total : 0.149

So not a network issue

>curl -s -w '\nLookup time:\t\t%{time_namelookup}\nConnect time:\t\t%{time_connect}\nSSL handshake time:\t%{time_appconnect}\nPre-Transfer time:\t%{time_pretransfer}\nRedirect time:\t\t%{time_redirect}\nTime to first byte:\t%{time_starttransfer}\n\nTotal time:\t\t%{time_total}\n' -o /dev/null Ownwebsite.com – An Easy Site Builder
Results Total : 0.013

>curl -s -w '\nLookup time:\t\t%{time_namelookup}\nConnect time:\t\t%{time_connect}\nSSL handshake time:\t%{time_appconnect}\nPre-Transfer time:\t%{time_pretransfer}\nRedirect time:\t\t%{time_redirect}\nTime to first byte:\t%{time_starttransfer}\n\nTotal time:\t\t%{time_total}\n' -o /dev/null https://www.mywebsite.com
Results Total : 0.138

Only one website with prestashop, opcache active, php fpm , pm.max_children = 40
Same probleme with static content


Any ideas to investigate ?

Thanks
 
In order to determine the real TTFB try to test a request for a static file (an image). Do not test against the website, because there the .php scripts will execute and there can be hundreds of delays when rendering the site.
 
Same results but now it's ok. We having trouble with ou hosting provider.
Tanks for your help Peter
 
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