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1. I log into Plesk Control Panel as "admin" like usually and click on the "Server" link. Then I go to SpamAssassin and for example blacklist a domain like " *@cheaperpayments.info " into the global ( server-wide ) blacklist. But I am still getting many, many e-mail from this domain coming through !!! It seems like SpamAssassin is NOT accessing the blacklist at all. Happens with other blacklisted domains too.
2. If I login to Plesk as a normal user, like " [email protected] " and click on "SpamFilter" and then enter a domain into the blacklist, it still comes through when I check my e-mail normally. So SpamAssassin is also NOT accessing individual blacklists as well.
Also, if I click on the same page on " Train " to train an e-mail as bad ( which works ) and then checkmark this trained e-mail and click on the "remove selected" link, the e-mail seems to get deleted after I confirm, but actually I am still getting the same e-mail into my Outlook once I check my mail.
In short : Looks like the SpamAssassin add-on is NOT accessing ANY blacklists ( and/or whitelists ? ) and is also NOT removing ( deleting ) any e-mails after I click on the "remove selected" link.
What can I do?
2. If I login to Plesk as a normal user, like " [email protected] " and click on "SpamFilter" and then enter a domain into the blacklist, it still comes through when I check my e-mail normally. So SpamAssassin is also NOT accessing individual blacklists as well.
Also, if I click on the same page on " Train " to train an e-mail as bad ( which works ) and then checkmark this trained e-mail and click on the "remove selected" link, the e-mail seems to get deleted after I confirm, but actually I am still getting the same e-mail into my Outlook once I check my mail.
In short : Looks like the SpamAssassin add-on is NOT accessing ANY blacklists ( and/or whitelists ? ) and is also NOT removing ( deleting ) any e-mails after I click on the "remove selected" link.
What can I do?