Resolved Plesk to Cpanel Migration Error

[Vankero]

Can you help!!

Failed to perform action: Fetch shallow data from source cPanel
Cause: Error creating migration shallow dump: Command execution failed on the source server 'cpanel' () with non-zero exit code.
command: cd ./plesk_migration/plesk_migrator-amvjaxilgbhm0onhpnyjriwekf9ggon3/pmm_agent; /usr/bin/perl createDump.pl --shallow-dump --configuration-only --server -v 5 > shallow_dump.log 2>&1
exit code: 2
stdout:
stderr:
That is a critical error, migration was stopped.

 

[IgorG]

Migration started not from root user.
Please start the migration procedure from root user.

 

[Vankero]

Migration started not from root user.
Please start the migration procedure from root user.

Not have root user, this is only hosting.

 

[IgorG]

Not have root user, this is only hosting.

Migration can be performed only with root account and corresponding privileges.

 

[santoshr25]

Hello,

We we are connecting from a plesk root user to a cpanel root user, however we are getting the following error:

Failed to perform action: Fetch shallow data from source cPanel
Cause: Error creating migration shallow dump: Command execution failed on the source server 'cpanel' (167.86.70.77) with non-zero exit code.
command: cd /root/plesk_migrator/plesk_migrator-i53ozg8lodic4wx6lsdl64zq430ic1hj/pmm_agent; /usr/bin/perl createDump.pl --shallow-dump --configuration-only --server -v 5 > shallow_dump.log 2>&1
exit code: 2
stdout:
stderr:
That is a critical error, migration was stopped.

Please advise.

Thanks and Best Regards,
Santosh

 

[IgorG]

We we are connecting from a plesk root user to a cpanel root user, however we are getting the following error:

Make sure that you have following error in /usr/local/psa/var/modules/panel-migrator/sessions/<sessionID>/pmm-agent.<datetime>/shallow-dump.log:

ERROR ffefcf51-a507-4e61-8bfb-ad4fcd7aaeaf Error: file '/etc/quota.conf' is not a text file
Can't use string ("") as a subroutine ref while "strict refs" in use at Dumper.pm line 555

In this case, just create missing file on cPanel server:

# touch /etc/quota.conf

 

[santoshr25]

Yes, it worked. Thank you for the solution.

 

[Fastamir]

Make sure that you have following error in /usr/local/psa/var/modules/panel-migrator/sessions/<sessionID>/pmm-agent.<datetime>/shallow-dump.log:

ERROR ffefcf51-a507-4e61-8bfb-ad4fcd7aaeaf Error: file '/etc/quota.conf' is not a text file
Can't use string ("") as a subroutine ref while "strict refs" in use at Dumper.pm line 555

In this case, just create missing file on cPanel server:

# touch /etc/quota.conf

Hi Igor. Any chance you can help me with this. What file is the missing file and where on the cPanel can you create this.

This is the message I am receiving:
Failed to perform action: Fetch data from source cPanel
Cause: Error creating migration dump: Command execution failed on the source server 'cpanel'

(107.6.182.123) with non-zero exit code.
command: cd /root/plesk_migrator/plesk_migrator-oyjdeucby4f39j6n2jhktrvu9i380u00/pmm_agent; /usr/bin/perl

createDump.pl --dump-domains=manzilbanqueting.com --dump-clients=manzil --dump-resellers=hostimme --

configuration-only --server -v 5 > dump.log 2>&1
exit code: 2
stdout:
stderr:
That is a critical error, migration was stopped.

Any help would be appreciated.

Thanks in advance

Amir

 

[Sebahat.hadzhi]

Hello, Amir. Kindly refer to the following thread for an explanation of the issue and the workaround:

• Issue - Plesk Migrator failed to perform action with cfreateDump.pl