Issue Plesk Update Failure

[JayStock]

I am using the Jugernaunt Fire wall on Plesk Obsidian.
Unless I disable the firewall, Plesk can not update
I have port 8447 open
What country and what IP address(es) are the updates coming from so I can whitelist them
Thanks

 

[IgorG]

What kind of errors do you have if you run upgrade in CLI with:

# plesk installer install-all-updates

?

 

[JayStock]

No error, the server hangs

 

[IgorG]

No error, the server hangs

No any output, just hangs immediately after this command? Any details in system logs? Maybe it is a hardware related issue?

 

[JayStock]

Nothing in the logs. It isn't a hardware issue because once I disable the firewall the update performs perfectly. My firewall blocks certain countries and IP addresses

 

[Rafa ME]

Same issue with Juggernaut Firewall. Until now Plesk was updating from the OVH servers, but when making the change to the official Plesk, I can only update by disabling the Firewall. Withelisting the IPs of the Plesk update servers would fix it, but I can't find them anywhere.