Plesk updater shows only 9.5.5 updates

[Danojj]

Hi,

I want to update Plesk 11 tot Plesk 11.5. But the update screen shows only update 9.5.5. While my version of Plesk is 11.0.9. Is this a bug?

Greetings,
Daan

 

[IgorG]

Do you have latest microupdate installed? As possible workaround try to remove all records from smb_productUpgrades table with

mysql> DELETE FROM smb_productUpgrades;

 

[Danojj]

Hi IgorG,

Thnx voor your reaction. The latest microupdate is installed and I've deleted the records from smb_productUpgrades but there is still 9.5.5 in stead of 11.5.

Greetings,
Daan

 

[IgorG]

Looks like your Plesk was not successfully upgraded from 9.x version. Please check following SQL queries in psa database:

mysql> select * from misc where param='version';
mysql> select * from upgrade_history;

 

[Danojj]

Version = 0760

Upgrade_date = 2012-10-14 23:46:58
Version_info = 11.0.9
DB_version = empty

 

[IgorG]

I think it would be better and effective if you contact Support Team for fixing this unsuccessful upgrade directly on your server.

 

[Danojj]

Oke!

Thanks for your help!