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PLESK upgrade 8.x to 10.x - no webserver

M

MartinPattaya

Guest
I upgraded from 8.4 to 10.x thinking I needed to do that for a reported security problem where 8.x had an exposure to hackers grabbing passwords in clear text. I think that was recommended in the virus fix for runforestrun virus.

Anyway, much to my surprise, the whole paradigm changed from clients/domains to what it is now.

I tried transitioning to the new format, did activates on the subscriptions, the domains, anything else I could find, and I still cannot get my domains to come up as webservers.

The preview works fine for the domains (4 of them), so I know all the files are there, but when I try to access the domains via URL, I get "You see this page because there is no Web site at this address." messages.

I am running Linux 2.6.18.

Is there some simple setting I have to make?

I have 4 domains/subscriptions associated with subscriber My Domains. I've tried a combination of Custom and Unlimited service plans.

So, what was a simple (I thought) upgrade to plug a security hole has turned into a total outage for 4 domains.

Can someone help me? PLEASE!
 
Thanks to PLESK Support

This particular problem was nothing like what I thought it was.

It was resolved by reading and following the instructions in http://kb.parallels.com/9289

Thanks to the PLESK engineer for resolving the issue....I wonder if I still have to pay for that? :p
 
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