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plesk upgrade problem

D

DiLSAZD

New Pleskian
my operating system: windows server 2003
my plesk version: 9.5


ai.exe program for plesk running the upgrade process. but can not login.
How do I upgrade the version of plesk?


I can not access the program.

screenshot:
wait.jpg



error log entries:
source= C:\ParallelsInstaller\autoinstaller3.log
Error: An internal error occured in auto-installer, rev.9999999 .\installer\ComponentManager.cpp, line 78.
Execute C:/ParallelsInstaller/send-error-report.exe install
Click to expand...
 
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