Issue Plesk Upgrade to 17.8.11 failed - Access Denied

[Khairul]

Hi

I am running Plesk Onyx Version 17.5.3 Update #68 and planning to upgrade 17.8.11. Follow the guideline looks very straight forward but from my site it show access denied. I am looking what kind of files need to be allow..

System checking...
Access is denied.

Plesk pre-upgrade checking...
Access is denied.

Need help..

Thanks..

 

[IgorG]

Perhaps, antivirus software is blocking access to Plesk files/services during an update/upgrade.

1. Uninstall the antivirus software.
   
   
2. Rerun Plesk update/upgrade from Plesk > Tools and Settings > Updates and Upgrades or via a command-line interface:
   
   plesk installer --select-release-current --reinstall-patch --upgrade-installed-components