Question Plesk webserver does block the access to website when computer is connected via VPN

[jmar83]

Server operating system version

Debian 10.13

Plesk version and microupdate number

Plesk Obsidian 18.0.69 Update #3

Hi there

my Plesk web server does block the access to my websites when my computer is VPN connected via ch.hideservers.net (any maybe also other VPN servers).

Where can i whitelist this?

Can i whitelist it as a domain? Or do i need to whitelist it as an IP or CIDR?

Thx for feedback(s).

 

[Kaspar]

Did you check if the IP you got assigned from your VPN got banned by fail2ban? If that's the case, unban the IP address and add it to the fail2ban whitelist.