Issue Plesk without HTML forwarding?

[Bee]

Good day
I became currently responsible for a club website
the domain name is hosted on a companies plesk platform.
The website its self is hosted somewhere else.

I am totally confused why it is not possible with plesk,
to set a HTML forwarding.

Can please someone tell me whats the reason for it?

The version used is plesk 12.5.30.

Thank you all,

Beate

 

[Bee]

Im not sure why that picture wasn't showing

 

[UFHH01]

Hi Bee,

Im not sure why that picture wasn't showing

well, the Plesk Community Forum is not able to show LOCAL stored pictures from your Desktop ( => "http%3A%2F%2FC%3A%5CUsers%5CDiana%5CDesktop%5CScreen+Captures%5CHosting+Settings+for+gordonsbaylions.co.za+-+Plesk+12.5.30+-+Mozilla+Firefox+27072017+142554.bmp.jpg" )

Can please someone tell me whats the reason for it?

You could investigate possible issues/errors/problems with the help of your DOMAIN specific log - files, located at: => /var/www/vhosts/system/YOUR-DOMAIN.COM/logs

 

[Bee]

ostHAHA I've seen it too late I had the URL not copied and had no idea where to edit the post.

All I have is the access to this page.

Why doesn't plesk offer the option of HTML redirecting?

 

[UFHH01]

Why doesn't plesk offer the option of HTML redirecting?

If you desire to request a new feature for Plesk, you are welcome to create such a request at:

=> Feature Suggestions: Top (1571 ideas) – Your Ideas for Plesk​

 

[Bee]

If you desire to request a new feature for Plesk, you are welcome to create such a request at

Hi, no you misunderstood me. I don't have access to plesk. Our hoster uses it.
Is version 12.5.30 up to date?
Could one use a HTACCES file to get an HTML forwarding?