Plesk won't install....

[Hutber]

500 Error when downloading plesk packages "500 https://autoinstall.plesk.com/debian/"

I have spent 2 days trying to get this to work and I'm just completely stuck.

I have tried:
adding this: "deb https://autoinstall.plesk.com/PSA_11.0.9/ etch all" to my /etc/apt/sources.list then running apt-get update gives me:

Ign https://autoinstall.plesk.com/PSA_11.0.9/ etch/all Translation-en_GB
Ign https://autoinstall.plesk.com etch Release
Ign https://autoinstall.plesk.com etch/all Packages
Ign https://autoinstall.plesk.com etch/all Packages
Err https://autoinstall.plesk.com etch/all Packages
  404  Not Found
W: Failed to fetch https://autoinstall.plesk.com/PSA_11.0.9/dists/etch/all/binary-i386/Packages.gz  404  Not Found

E: Some index files failed to download, they have been ignored, or old ones used instead.

If I run "apt-get install psa:

root@sub:~# apt-get install psa
Reading package lists... Done
Building dependency tree
Reading state information... Done
Package psa is not available, but is referred to by another package.
This may mean that the package is missing, has been obsoleted, or
is only available from another source
E: Package psa has no installation candidate

If i run "apt-get install psa-autoinstaller:

root@sub:~# apt-get install psa-autoinstaller
Reading package lists... Done
Building dependency tree
Reading state information... Done
E: Couldn't find package psa-autoinstaller

Basically, in my mind this should all work?

 

[Hutber]

So now I have managed to get the autoinstaller working by downloading the file and adding it to the server.

However I am now getting a 500 error when running. I can get all the way to when it starts to download the pakeages, this is where it falls down.

Get:2 https://autoinstall.plesk.com all/all Packages [912B]
Get:3 https://autoinstall.plesk.com all/all Packages [771B]
Fetched 23.6kB in 3s (6102B/s)
Reading package lists...

ERROR: Not found source for system packages (release 10.04) in APT software sources configuration:
Package files:
 100 /var/lib/dpkg/status
     release a=now
 500 https://autoinstall.plesk.com/debian/BILLING_11.0.9/ all/all Packages
     origin autoinstall.plesk.com
 500 https://autoinstall.plesk.com/debian/SITEBUILDER_11.0.10/ all/all Packages
     origin autoinstall.plesk.com
 500 https://autoinstall.plesk.com/ubuntu/PSA_11.0.9/ lucid/all Packages
     origin autoinstall.plesk.com
 500 http://ppa.launchpad.net/tarkus/ubuntu/ hardy/main Packages
     release v=8.04,o=LP-PPA-tarkus,a=hardy,n=hardy,l=PPA for Tom Liu,c=main
     origin ppa.launchpad.net
 500 http://security.ubuntu.com/ubuntu/ hardy-security/multiverse Packages
     release v=8.04,o=Ubuntu,a=hardy-security,n=hardy,l=Ubuntu,c=multiverse
     origin security.ubuntu.com
 500 http://security.ubuntu.com/ubuntu/ hardy-security/universe Packages
     release v=8.04,o=Ubuntu,a=hardy-security,n=hardy,l=Ubuntu,c=universe
     origin security.ubuntu.com
 500 http://security.ubuntu.com/ubuntu/ hardy-security/restricted Packages
     release v=8.04,o=Ubuntu,a=hardy-security,n=hardy,l=Ubuntu,c=restricted
     origin security.ubuntu.com
 500 http://security.ubuntu.com/ubuntu/ hardy-security/main Packages
     release v=8.04,o=Ubuntu,a=hardy-security,n=hardy,l=Ubuntu,c=main
     origin security.ubuntu.com
 500 http://gb.archive.ubuntu.com/ubuntu/ hardy-updates/multiverse Packages
     release v=8.04,o=Ubuntu,a=hardy-updates,n=hardy,l=Ubuntu,c=multiverse
     origin gb.archive.ubuntu.com
 500 http://gb.archive.ubuntu.com/ubuntu/ hardy-updates/universe Packages
     release v=8.04,o=Ubuntu,a=hardy-updates,n=hardy,l=Ubuntu,c=universe
     origin gb.archive.ubuntu.com
 500 http://gb.archive.ubuntu.com/ubuntu/ hardy-updates/restricted Packages
     release v=8.04,o=Ubuntu,a=hardy-updates,n=hardy,l=Ubuntu,c=restricted
     origin gb.archive.ubuntu.com
 500 http://gb.archive.ubuntu.com/ubuntu/ hardy-updates/main Packages
     release v=8.04,o=Ubuntu,a=hardy-updates,n=hardy,l=Ubuntu,c=main
     origin gb.archive.ubuntu.com
 500 http://gb.archive.ubuntu.com/ubuntu/ hardy/multiverse Packages
     release v=8.04,o=Ubuntu,a=hardy,n=hardy,l=Ubuntu,c=multiverse
     origin gb.archive.ubuntu.com
 500 http://gb.archive.ubuntu.com/ubuntu/ hardy/universe Packages
     release v=8.04,o=Ubuntu,a=hardy,n=hardy,l=Ubuntu,c=universe
     origin gb.archive.ubuntu.com
 500 http://gb.archive.ubuntu.com/ubuntu/ hardy/restricted Packages
     release v=8.04,o=Ubuntu,a=hardy,n=hardy,l=Ubuntu,c=restricted
     origin gb.archive.ubuntu.com
 500 http://gb.archive.ubuntu.com/ubuntu/ hardy/main Packages
     release v=8.04,o=Ubuntu,a=hardy,n=hardy,l=Ubuntu,c=main
     origin gb.archive.ubuntu.com
Pinned packages:

Just for some background, I upgraded from ubuntu 8.04 to 10.04 last night. Not sure why or how but plesk got removed somehow.

So this is me trying to reinstall it now.

 

[Hutber]

bump?

Its just I've been stuck on this for 2 days now, sorry to pester.

 

[IgorG]

What about downloading latest version of autoinstaller for your OS from http://www.parallels.com/download/plesk/installer/ and installing Plesk with it?

 

[Faris Raouf]

Hang on. I thought Ubuntu 10.04 was EOL? If so then this is not a good version to try to use. At any rate the version of 10.04 that I have (desktop, not server if it makes any difference?) certainly can't be updated and all the OS files have been moved to archive.something -- at least they are not where they used to be --- so maybe the autoinstaller is having problems trying to locate the files it needs.

Secondly, if this is an Ubuntu system, why are you trying to use Debian Etch packages? I know these two OSes are related, but I would have thought the installers were not compatible?

I know little about Ubuntu or Debian, so maybe all this is normal. It just doesn't seem right at first glance to my non-Ubuntu and non-Debian eye.

 

[Hutber]

Faris... If i'm honest I have no idea. But i assume its all legit on the basis that i have installed 'apt-get install psa' and then am advised to use the autoinstaller. Which I do use, and the above packages are the packages at the autoinstaller downloads...

In short, I don't know.

Igorg... I am using version 12 for Ubuntu 12.04....