PleskControlPanel

[ExarKun]

Hello, after an update of the Plesk software from 7.5.6 on 7.6.1 my Control-Panel functions no more.
Indeed, Login functions, but I see no Domains, customer or server settings. There is simply an empty side.

What does this lie with?
It is really urgent.

With thanks,
ExarKun

 

[Skeeter]

Try to run this command:

%plesk_dir%\mysql\bin\mysql -uadmin -p<plesk-admin-password> psa -P8306 -e "select name from domains;"

in command prompt on the server.

If this command returns no domain names, there must be some configuration lost.

In this case you would need to find a backup of your server and restore it.

In case the domains are returned by the command, make sure, that you have no active filters for the domain and clients list.

 

[ExarKun]

Thus in the web there run the Domains, only plesk I cannot use there I see after login nothing more.

 

[Skeeter]

Please, tell what this command returns (after run in command prompt):

%plesk_dir%\mysql\bin\mysql -uadmin -p<plesk-admin-password> psa -P8306 -e "select name from domains;"

(type your plesk admin password instead of <plesk-admin-password>)

 

[ExarKun]

Default options are read from the following files in the given order:
D:\WINDOWS\my.ini D:\WINDOWS\my.cnf C:\my.ini C:\my.cnf
The following groups are read: mysql client
The following options may be given as the first argument:
--print-defaults Print the program argument list and exit
--no-defaults Don't read default options from any options file
--defaults-file=# Only read default options from the given file #
--defaults-extra-file=# Read this file after the global files are read

Variables (--variable-name=value)
and boolean options {FALSE|TRUE} Value (after reading options)
--------------------------------- -----------------------------
auto-rehash TRUE
character-sets-dir (No default value)
default-character-set latin1
compress FALSE
database (No default value)
delimiter ;
vertical FALSE
force FALSE
named-commands FALSE
local-infile FALSE
no-beep FALSE
host (No default value)
html FALSE
xml FALSE
line-numbers TRUE
unbuffered FALSE
column-names TRUE
sigint-ignore FALSE
port 8306
prompt mysql>
quick FALSE
raw FALSE
reconnect FALSE
shared-memory-base-name (No default value)
socket (No default value)
table FALSE
debug-info FALSE
user admin
safe-updates FALSE
i-am-a-dummy FALSE
connect_timeout 0
max_allowed_packet 16777216
net_buffer_length 16384
select_limit 1000
max_join_size 1000000
secure-auth FALSE

D:\Program Files\SWsoft\Plesk\MySQL\bin>

Thats it.

 

[Skeeter]

Hello, Sir

Ok, this command cannot be run, as I can see.

Have you got a support contract with SWsoft? If so, you can submit a support request at http://www.swsoft.com/en/support/plesk/

If you have no support option, I would recommend you to try to restore a Plesk backup on this server, ignoring all possible errors.

If you have no Plesk backup, You should take a look at the folder:

%plesk_dir%\mysql\backup. This folder should contain files named psa###.sql where ### is the date of the backup.

These files are backup of Plesk configuration database. You can try to restore one of these files, as a MySQL database on the MySQL instance located in %plesk_dir%\mysql, working on port 8306. You can login to this instance using the same login/password as for Plesk. Be sure to create a complete backup of the existing databases.

If you want us to provide you with any additional information, please, submit a support request.

 

[ExarKun]

Same Problem

PleskControlPanel dont work.

 

[fabiogrant]

Hello,

I installed the Plesk 7.6.1 in my server, and after, the language pack Portuguese.

I have this problem too.

In my tests, i'm verify if it's only 1 user connected in portuguese version, the controlpanel running perfect in portuguese, but if a second user log in this language, the system stop and blank screen view in all users connecteds with portuguese language pack.

In English, run normally.

You can provide this tests ?

I think can be PHP 5 with apache 2, some limitation for sessions.

Have idea ?

 

[DanivalBrazil]

I have the same problem.

Any ideia about the problem?
I dont have contract with the SwSoft, because I located my server in datacenter.