PleskUtilException

[Anton Batenev]

I have problems with plesk 8.6 after upgraing perl from 5.8.8 to 5.8.9 and PHP from 5.2.8 to 5.2.9. When I try to create subdomain Plesk show error:



ERROR: PleskUtilException



Unable to execute subdomainmng: Empty error message from utility.



0: /usr/local/psa/admin/plib/class.SubDomain.php:125

SubDomain->create()

1: /usr/local/psa/admin/plib/class.SubDomain.php:170

SubDomain->update()

2: /usr/local/psa/admin/plib/class.SubDomainManager.php:212

SubDomainManager->update()

3: /usr/local/psa/admin/htdocs/domains/subdomains/subdom_edit.php:86



WTF?!!

 

[ziba]

Hello,

Try the following to get more detailed error message:

1. Open /usr/local/psa/admin/conf/php.ini in text editor find line 'display_errors = Off' and change it to 'display_errors = On'
2. Restart Parallels Plesk:
/etc/init.d/psa restart

3. Check what gets written to Parallels Plesk error log in the real time:
tail -fn0 /usr/local/psa/admin/logs/httpsd_error_log > /tmp/plesk.log

and at the same time go to Parallels Plesk panel and try creating a subdomain - post here the error that will be displayed in control panel and post here what get written to /tmp/plesk.log (do not forget to stop tail command with ctrl+c once subdomain creation fails in control panel)

 

[Nataliya Zagr]

Hello,

It looks like the .skel directory is missing at /var/www/vhosts. Please, try to create the subdomain from the command line:

/usr/local/psa/bin/subdomain.sh -c <subdomain_name> -domain <domain_name>

The error message will show if some directory is missing.

 

[1stjambon]

ok to any others having this issue...

I tried to run the manual subdomain command listed above and got this error:

Skeleton directory `/var/www/vhosts/.skel/0' does not exist


so I created that directory and filled it with stuff from that directory on another server with plesk. Essentially it's your template for new domains. This should contain the same folders that were originally created with your first domain.

You can probably get away with just making the following folders within the 'zero' ( 0 ) directory:

cgi-bin conf error_docs httpdocs httpsdocs


hope this helps

 

[jason bourne]

Subdomain creation failure...

Hello,

I have the same error,

Here i have pasted the error message i got while creating subdoamin.
============================
[root@host ~]# /usr/local/psa/bin/subdomain.sh -c domtest -domain domaintest.com
Unexpected error: Skeleton directory `/var/www/vhosts/.skel/0' does not exist
ERROR: PleskUtilException
Unable to execute subdomainmng: Empty error message from utility.

0: /usr/local/psa/admin/plib/class.SubDomain.php:125
SubDomain->create()
1: /usr/local/psa/admin/plib/class.SubDomain.php:170
SubDomain->update()
2: /usr/local/psa/admin/plib/class.SubDomainManager.php:212
SubDomainManager->update()
3: /usr/local/psa/admin/plib/api-common/cuSubDomain.php:786
cuSubDomain->_applySubDomainOptions(object of type SubDomainManager, array)
4: /usr/local/psa/admin/plib/api-common/cuSubDomain.php:443
cuSubDomain->_cmdCreate(string 'domtest', array)
5: /usr/local/psa/admin/plib/api-common/cuSubDomain.php:238
cuSubDomain->cuSubDomain()
6: /usr/local/psa/admin/plib/api-cli/subdomain.php:32

Warning: Releasing semaphore 19 in request cleanup in Unknown on line 0

Warning: Releasing semaphore 20 in request cleanup in Unknown on line 0

Warning: Releasing semaphore 51 in request cleanup in Unknown on line 0
[root@host ~]#
============================


Please FIX this ASAP..