[PMT-2639] Migration error in Plesk Migrator 1.8.4

[IguanaJoe]

Hello,

we get in the Plesk Migrator 1.8.4 when attempting a migration following error "You can not manage resellers due to license restrictions." from that point stops the migration.

On the source and destination servers Plesk Web Pro is stored as a license. Resellers are not used in both systems.

Has a change to the license provisions arise or is it a bug?

I have a translator used because my English is not the best, therefore I ask. Sorry for a possibly dirty text

 

[IgorG]

Check this thread - https://talk.plesk.com/threads/migration-transfer-manager.337128/

 

[IguanaJoe]

Thanks for your reply.

But as i wrote before, the licences are identical on both servers and i need to transfer the whole Customer Account with mail, database and webspace.

I know how to migrate everything manual over shell/ssh. But the account information like the login for plesk and mail accounts are the problem.

 

[Mr.D]

Hello,

Thank you for the provided feedback.

The software issue has been confirmed. It will be fixed as soon as possible.

Thanks.

 

[IguanaJoe]

I'm glad to hear this.

Is it possible to get an information in this thread when the fix is available?

Thanks.

 

[Aleksey Filatev]

Hello,

Sure, we will fix this issue (PMT-2639) as soon as we can and will provide you confirmation after publishing of Plesk Migrator update.

 

[IguanaJoe]

Pretty cool Support, really good work!

Thank you.

 

[Mr.D]

Hello IguanaJoe,

We have published update version of Plesk migrator where the PMT-2639 issue has been fixed.
You can try to update Plesk migrator on your server and perform the migration.
Many thanks for your feedback.