[PPPM-2684] attribute name is invalid: status - Bug or feature?

[webhoster.ag]

Good morning in the morning =)

Plesk 12.0.18U39 is buggy. After upgrading on March 27 we have a lot of problems with the database users and many customer calls.

Is this a new feature, or a bug?

Create a new database in a enduser account:

dbname: webhoster_123
Type: MySQL
DBServer: localhost
User: check create new user
DB User: webhoster123
generated password
Allow only local connections

ok this works. But if you change the password again for this user or want to change the db name plesk only shows this information:

Fehler: attribute name is invalid: status

http://kb.odin.com/plesk-error/sear...ion&message=attribute+name+is+invalid:+status

(not a useful link)

This is a problem when you migrate accounts e.g. from confixx servers and need to change the db information. Of course I can setup a new dbuser and database, but it’s complicated for endusers.

I think it’s a plesk bug.

OS: CentOS Linux 7.0.1406 (Core)
Plesk12 webhost edition vps
12.0.18 Update #39, zuletzt aktualisiert: 27. März 2015 03:15:34
database: mysql Ver 15.1 Distrib 5.5.41-MariaDB, for Linux (x86_64) using readline 5.1
But also on Centos6.x with mysql 5.1.x

best regards and have a nice week.

Jan Schumacher
webhoster.ag

 

[IgorG]

It looks like the same issue - http://talk.plesk.com/threads/major-problems-with-restore-backup-urgent.332521/
I suppose that there is some psa database inconsistency.
I can only recommend to create a request to support team to do in-depth investigation to find the reason and to fix it. Please create a ticket to support at https://www.odin.com/support/request/ .
You may have free support, please check what kind of Plesk license you use for available support options at http://kb.odin.com/en/121580 .
If there’s no free support in your case, you can order Plesk per-incident support at http://www.odin.com/support/buy-support/ Support team will contact you as soon as purchase is processed, and they will do the best to resolve it.
If it is found that your problem was caused by product bug w/o available solution or workaround from Parallels, then your purchase will be re-funded.

 

[webhoster.ag]

Ok they are working on a solution of this problem.

 

[IgorG]

Could you please tell me Ticket ID? I would like to check processing.

 

[webhoster.ag]

yes, it's 1994528

 

[IgorG]

Looks like we have already submitted bugreport of this issue (PPPM-2684 for your reference).
You can update ticket with this information.

 

[webhoster.ag]

Yes, the support team changed 2 files for me on the server, now it works again.

You can also post this new entry:
http://kb.odin.com/en/125063

best regards
Jan