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Problem getting 'lost password' for mail clients

H

Henk van Andel

Guest
Anyone can recover their password when logging in to Plesk. Including mail clients, logging in as [email protected].

However, I found that:

The original password is send to a known e-mail address; no matter what address is entered, Plesk sends it to [email protected]. The client cannot access this because he lost his password! Catch 22? Or do I do something stupid? You can enter an email-address for receiving the lost password, but addresses other than [email protected] are being refused. Logically, because otherwise everybody could steel the password of anybody just by knowing his e-mail address for logging in.
Any comments? Suggestions?

Moreover, sending the original password in clear text by e-mail is unsafe. Plus it implies that the server stores the original passwords (hopefully encrypted?!) where they could e hacked.
To me it seems preferable to send a new temporarely password and urging/forcing the client to change it immediately over https.
 
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