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Problem getting 'lost password' for mail clients

Discussion in 'Plesk 10.x for Linux Issues, Fixes, How-To' started by Henk van Andel, Mar 18, 2012.

  1. Henk van Andel

    Henk van Andel Guest

    0
     
    Anyone can recover their password when logging in to Plesk. Including mail clients, logging in as me@domain.com.

    However, I found that:

    The original password is send to a known e-mail address; no matter what address is entered, Plesk sends it to me@domain.com. The client cannot access this because he lost his password! Catch 22? Or do I do something stupid? You can enter an email-address for receiving the lost password, but addresses other than me@domain.com are being refused. Logically, because otherwise everybody could steel the password of anybody just by knowing his e-mail address for logging in.
    Any comments? Suggestions?

    Moreover, sending the original password in clear text by e-mail is unsafe. Plus it implies that the server stores the original passwords (hopefully encrypted?!) where they could e hacked.
    To me it seems preferable to send a new temporarely password and urging/forcing the client to change it immediately over https.
     
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