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Problem installing SSL on domain

Discussion in 'Plesk 10.x for Windows Issues, Fixes, How-To' started by AvocentX, May 26, 2012.

  1. AvocentX

    AvocentX Guest

    I am trying to install a Geotrust True BusinessID with EV, but keep getting this error in the CA Certificate part of Plesk Certificate Setup page:

    Unable to set the CA certificate: Unable to put certificate file: Unable to update certificate in Web Server: websrvmng failed: Certificate::Read failed

    I have followed Geotrust instructions, but the errror sounds like something server sided?
    I should add that I made the certificate requesting using the subdomain on the main domain account.
  2. IgorG

    IgorG Forums Analyst Staff Member

    Oct 27, 2009
    Likes Received:
    Novosibirsk, Russia
    Looks like that problem related to incorrect permissions (READ) for C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\ folder. Did you check it?
  3. AvocentX

    AvocentX Guest

    What account needs Read rights on the folder?