Problem: No backup/migration of data stored in roundcube

[PHornburg]

Ubuntu 12.04.4 LTS
Panel version 11.5.30 Update #45

The data stored in roundcube webmail (like contacts and signatures ), located in the database table "roundcubemail", is not transferred when migrating the whole server, customer or the domain that uses it. Also in the backup server, account, domain this data is not included.

I think it´s a real problem if a customer with many mailboxes, who only uses roundcube, needs a backup or wants to migrate to another server. Ok, this data could be exported in rounbcube with a few mouse clicks, but it´s not very comfortable. In my opinion this should be included in the backup and also in the migration process (migration manager).

Best regards
Peter

 

[IgorG]

Have you read Plesk 11.5 Release Notes? http://download1.parallels.com/Ples...anel-11.5-impacts-for-linux-based-os.html#2-5

Important: Roundcube’s internal database is not included in Panel backups. This means that customers’ settings for Roundcube, such as calendars or contacts, are not backed up.

 

[PHornburg]

sure. But it should be included in backups. When providing products with Plesk, they also should be included in the backup and migration process. Is there a plan to include it in the next panel version?

What about migration - I didn´t read anything about the point that the roundcube database is not included.

 

[IgorG]

We will not include Roundcube or Horde database in backup because vendors does not provide any tools to import/export these settings, and the their database format differs significantly from version to version and we can not constantly rewrite Plesk code to meet these changes.