• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Resolved Problem Plesk 12.5.30 Fresh install

stefanoste

New Pleskian
I have just installed new from scratch and I moved the website but for some reason keep crashing , I keep having multiple process from
Code:
opt/plesk/php/5.6/bin/php-cgi -c /var/www/vhost/system/websites/etc/php.ini
[code]
which overload the server and keep crashing  every 10 minute  I really hope someone can please advice , I will attach error log
[code]
[Fri Mar 03 19:27:16 2017] [notice] ModSecurity: APR compiled version="1.3.9"; loaded version="1.3.9"
[Fri Mar 03 19:27:16 2017] [notice] ModSecurity: PCRE compiled version="7.8 "; loaded version="7.8 2008-09-05"
[Fri Mar 03 19:27:16 2017] [notice] ModSecurity: LUA compiled version="Lua 5.1"
[Fri Mar 03 19:27:16 2017] [notice] ModSecurity: LIBXML compiled version="2.7.6"
[Fri Mar 03 19:27:16 2017] [notice] ModSecurity: Original server signature: Apache
[Fri Mar 03 19:27:16 2017] [notice] ModSecurity: Status engine is currently disabled, enable it by set SecStatusEngine to On.
[Fri Mar 03 19:27:16 2017] [warn] No JkLogFile defined in httpd.conf. Using default /etc/httpd/logs/mod_jk.log
[Fri Mar 03 19:27:16 2017] [warn] No JkShmFile defined in httpd.conf. Using default /etc/httpd/logs/jk-runtime-status
[Fri Mar 03 19:27:16 2017] [notice] Digest: generating secret for digest authentication ...
[Fri Mar 03 19:27:16 2017] [notice] Digest: done
[Fri Mar 03 19:27:17 2017] [notice] mod_bw : Memory Allocated 0 bytes (each conf takes 48 bytes)
[Fri Mar 03 19:27:17 2017] [notice] mod_bw : Version 0.92 - Initialized [0 Confs]
[Fri Mar 03 19:27:17 2017] [warn] RSA server certificate CommonName (CN) `Parallels Panel' does NOT match server name!?
[Fri Mar 03 19:27:17 2017] [warn] RSA server certificate CommonName (CN) `Parallels Panel' does NOT match server name!?
[Fri Mar 03 19:27:17 2017] [warn] RSA server certificate CommonName (CN) `Parallels Panel' does NOT match server name!?
[Fri Mar 03 19:27:17 2017] [warn] RSA server certificate CommonName (CN) `Parallels Panel' does NOT match server name!?
[Fri Mar 03 19:27:17 2017] [warn] Init: Name-based SSL virtual hosts only work for clients with TLS server name indication support (RFC 4366)
[Fri Mar 03 19:27:17 2017] [warn] No JkLogFile defined in httpd.conf. Using default /etc/httpd/logs/mod_jk.log
[Fri Mar 03 19:27:17 2017] [warn] No JkShmFile defined in httpd.conf. Using default /etc/httpd/logs/jk-runtime-status
[Fri Mar 03 19:27:17 2017] [error] python_init: Python version mismatch, expected '2.6.5', found '2.6.6'.
[Fri Mar 03 19:27:17 2017] [error] python_init: Python executable found '/usr/bin/python'.
[Fri Mar 03 19:27:17 2017] [error] python_init: Python path being used '/usr/lib64/python26.zip:/usr/lib64/python2.6/:/usr/lib64/python2.6/plat-linux2:/usr/$
[Fri Mar 03 19:27:17 2017] [notice] mod_python: Creating 4 session mutexes based on 256 max processes and 0 max threads.
[Fri Mar 03 19:27:17 2017] [notice] mod_python: using mutex_directory /tmp
[Fri Mar 03 19:27:17 2017] [notice] Apache/2.2.15 (Unix) DAV/2 mod_ssl/2.2.15 OpenSSL/1.0.1e-fips Apache mod_fcgid/2.3.9 mod_jk/1.2.40 mod_python/3.3.1 Pyth$
[Fri Mar 03 19:27:23 2017] [notice] caught SIGTERM, shutting down
[Fri Mar 03 19:27:32 2017] [error] FastCGI process 26210 still did not exit, terminating forcefully
[Fri Mar 03 19:27:35 2017] [notice] suEXEC mechanism enabled (wrapper: /usr/sbin/suexec)
[Fri Mar 03 19:27:36 2017] [warn] RSA server certificate CommonName (CN) `Parallels Panel' does NOT match server name!?
[Fri Mar 03 19:27:36 2017] [warn] RSA server certificate CommonName (CN) `Parallels Panel' does NOT match server name!?
[Fri Mar 03 19:27:36 2017] [warn] RSA server certificate CommonName (CN) `Parallels Panel' does NOT match server name!?
[Fri Mar 03 19:27:36 2017] [warn] RSA server certificate CommonName (CN) `Parallels Panel' does NOT match server name!?
[Fri Mar 03 19:27:36 2017] [warn] Init: Name-based SSL virtual hosts only work for clients with TLS server name indication support (RFC 4366)
[Fri Mar 03 19:27:36 2017] [notice] ModSecurity for Apache/2.9.0 (http://www.modsecurity.org/) configured.
[Fri Mar 03 19:27:36 2017] [notice] ModSecurity: APR compiled version="1.3.9"; loaded version="1.3.9"
[Fri Mar 03 19:27:36 2017] [notice] ModSecurity: PCRE compiled version="7.8 "; loaded version="7.8 2008-09-05"
[Fri Mar 03 19:27:36 2017] [notice] ModSecurity: LUA compiled version="Lua 5.1"
[Fri Mar 03 19:27:36 2017] [notice] ModSecurity: LIBXML compiled version="2.7.6"
[Fri Mar 03 19:27:36 2017] [notice] ModSecurity: Original server signature: Apache
[Fri Mar 03 19:27:36 2017] [notice] ModSecurity: Status engine is currently disabled, enable it by set SecStatusEngine to On.
[Fri Mar 03 19:27:36 2017] [warn] No JkLogFile defined in httpd.conf. Using default /etc/httpd/logs/mod_jk.log
[Fri Mar 03 19:27:36 2017] [warn] No JkShmFile defined in httpd.conf. Using default /etc/httpd/logs/jk-runtime-status
[Fri Mar 03 19:27:36 2017] [notice] Digest: generating secret for digest authentication ...
[Fri Mar 03 19:27:36 2017] [notice] Digest: done
[Fri Mar 03 19:27:37 2017] [notice] mod_bw : Memory Allocated 0 bytes (each conf takes 48 bytes)
[Fri Mar 03 19:27:37 2017] [notice] mod_bw : Version 0.92 - Initialized [0 Confs]
[Fri Mar 03 19:27:37 2017] [warn] RSA server certificate CommonName (CN) `Parallels Panel' does NOT match server name!?

[Fri Mar 03 19:27:37 2017] [notice] mod_bw : Version 0.92 - Initialized [0 Confs]
[Fri Mar 03 19:27:37 2017] [warn] RSA server certificate CommonName (CN) `Parallels Panel' does NOT match server name!?
[Fri Mar 03 19:27:37 2017] [warn] RSA server certificate CommonName (CN) `Parallels Panel' does NOT match server name!?
[Fri Mar 03 19:27:37 2017] [warn] RSA server certificate CommonName (CN) `Parallels Panel' does NOT match server name!?
[Fri Mar 03 19:27:37 2017] [warn] RSA server certificate CommonName (CN) `Parallels Panel' does NOT match server name!?
[Fri Mar 03 19:27:37 2017] [warn] Init: Name-based SSL virtual hosts only work for clients with TLS server name indication support (RFC 4366)
[Fri Mar 03 19:27:37 2017] [warn] No JkLogFile defined in httpd.conf. Using default /etc/httpd/logs/mod_jk.log
[Fri Mar 03 19:27:37 2017] [warn] No JkShmFile defined in httpd.conf. Using default /etc/httpd/logs/jk-runtime-status
[Fri Mar 03 19:27:37 2017] [error] python_init: Python version mismatch, expected '2.6.5', found '2.6.6'.
[Fri Mar 03 19:27:37 2017] [error] python_init: Python executable found '/usr/bin/python'.
[Fri Mar 03 19:27:37 2017] [error] python_init: Python path being used '/usr/lib64/python26.zip:/usr/lib64/python2.6/:/usr/lib64/python2.6/plat-linux2:/usr/$
[Fri Mar 03 19:27:37 2017] [notice] mod_python: Creating 4 session mutexes based on 256 max processes and 0 max threads.
[Fri Mar 03 19:27:37 2017] [notice] mod_python: using mutex_directory /tmp
[Fri Mar 03 19:27:37 2017] [notice] Apache/2.2.15 (Unix) DAV/2 mod_ssl/2.2.15 OpenSSL/1.0.1e-fips Apache mod_fcgid/2.3.9 mod_jk/1.2.40 mod_python/3.3.1 Pyth$

[code]
Please help me out  I don't really want to reinstall all over again

Thx
 

Attachments

  • overload.jpg
    overload.jpg
    533.3 KB · Views: 5
anyone ?? ok I reinstall Plesk and OS and seems the same error messages appear from scratch clean and without any websites ...I wish someone can take a look on it

 
Hi stefanoste,

there is no "real" error, which could be investigated with your provided informations.

[Fri Mar 03 19:27:37 2017] [error] python_init: Python version mismatch, expected '2.6.5', found '2.6.6'.
[Fri Mar 03 19:27:37 2017] [error] python_init: Python executable found '/usr/bin/python'.
[Fri Mar 03 19:27:37 2017] [error] python_init: Python path being used '/usr/lib64/python26.zip:/usr/lib64/python2.6/:/usr/lib64/python2.6/plat-linux2:/usr/$
Even that this is declared as an error, this doesn't affect your webserver... you just should update/upgrade your python version on your server, to repair the mismatch.

[Fri Mar 03 19:27:32 2017] [error] FastCGI process 26210 still did not exit, terminating forcefully
Is a normal behaviour, when processes aren't finished during a webserver - restart and you may have seen the previous notice,
[Fri Mar 03 19:27:23 2017] [notice] caught SIGTERM, shutting down
which shows the reason of the apache - restart. In order to investigate the "SIGTERM" ( if not initiated by you, calling an apache - restart ), you could consider to raise the apache log - level, defined in your httpd.conf, or do a traceback on it.


My shoot out of the blue is, that you use MPM-event, instead of MPM-prefork for your apache - webserver ( which might cause issues, depending to your hosted content ) and I suggest as well the usage of PHP-FPM, instead of FastCGI for your (sub)domain(s), to avoid issues/errors/problems.
In addition, I strongly recommend to upgrade to at least Plesk 12.5.30 ( better would be Plesk Onyx! ).


If you need further help, consider to post as well domain - specific error - logs ( and again, it might help to increase the log - level here as well. Consider to use the => FORUM SEARCH, if you need help for that goal! ) and don't forget to post your webserver - configuration - files for further investigations.

Additional help - links:


Sometimes, it is as well a good idea to change the log - level ( TEMPORARILY! ), to get more informations in Plesk - log - files:




Pls. keep in mind, that the more information you provide, the better will be possible investigations from people willing to help you! ;)
 
The first post was already referring Plesk 12.5.30

Hi thank you for your reply , my first post was already updated to plesk 12.5.30 and the problem is related to multiple same instance which makes the machine overload as attached image in the first post
opt/plesk/php/5.6/bin/php-cgi -c /var/www/vhost/system/websites/etc/php.ini

I have reinstalled all from scratch in the first both the machine however seems to have some error which I reported on the second post , however I am now installing all updates and I will upgrade to 12.5.30 and see what happen

Hi stefanoste,

there is no "real" error, which could be investigated with your provided informations.


Even that this is declared as an error, this doesn't affect your webserver... you just should update/upgrade your python version on your server, to repair the mismatch.


Is a normal behaviour, when processes aren't finished during a webserver - restart and you may have seen the previous notice,

which shows the reason of the apache - restart. In order to investigate the "SIGTERM" ( if not initiated by you, calling an apache - restart ), you could consider to raise the apache log - level, defined in your httpd.conf, or do a traceback on it.


My shoot out of the blue is, that you use MPM-event, instead of MPM-prefork for your apache - webserver ( which might cause issues, depending to your hosted content ) and I suggest as well the usage of PHP-FPM, instead of FastCGI for your (sub)domain(s), to avoid issues/errors/problems.
In addition, I strongly recommend to upgrade to at least Plesk 12.5.30 ( better would be Plesk Onyx! ).


If you need further help, consider to post as well domain - specific error - logs ( and again, it might help to increase the log - level here as well. Consider to use the => FORUM SEARCH, if you need help for that goal! ) and don't forget to post your webserver - configuration - files for further investigations.

Additional help - links:


Sometimes, it is as well a good idea to change the log - level ( TEMPORARILY! ), to get more informations in Plesk - log - files:




Pls. keep in mind, that the more information you provide, the better will be possible investigations from people willing to help you! ;)
 
The same , no changes I upgrade to Onyx and still the same 6 Process eating all CPU and making the website unreachable , I check the error message and no error (I disabled Phyton module so no more error message )

opt/plesk/php/7.1/bin/php-cgi -c /var/www/vhost/system/websites/etc/php.ini
opt/plesk/php/7.1/bin/php-cgi -c /var/www/vhost/system/websites/etc/php.ini
opt/plesk/php/7.1/bin/php-cgi -c /var/www/vhost/system/websites/etc/php.ini
opt/plesk/php/7.1/bin/php-cgi -c /var/www/vhost/system/websites/etc/php.ini
opt/plesk/php/7.1/bin/php-cgi -c /var/www/vhost/system/websites/etc/php.ini
opt/plesk/php/7.1/bin/php-cgi -c /var/www/vhost/system/websites/etc/php.ini


Is there any chnage I can check which file folder or whatever request the /etc/php.ini to start ?

THx By the way

Hi stefanoste,

there is no "real" error, which could be investigated with your provided informations.


Even that this is declared as an error, this doesn't affect your webserver... you just should update/upgrade your python version on your server, to repair the mismatch.


Is a normal behaviour, when processes aren't finished during a webserver - restart and you may have seen the previous notice,

which shows the reason of the apache - restart. In order to investigate the "SIGTERM" ( if not initiated by you, calling an apache - restart ), you could consider to raise the apache log - level, defined in your httpd.conf, or do a traceback on it.


My shoot out of the blue is, that you use MPM-event, instead of MPM-prefork for your apache - webserver ( which might cause issues, depending to your hosted content ) and I suggest as well the usage of PHP-FPM, instead of FastCGI for your (sub)domain(s), to avoid issues/errors/problems.
In addition, I strongly recommend to upgrade to at least Plesk 12.5.30 ( better would be Plesk Onyx! ).


If you need further help, consider to post as well domain - specific error - logs ( and again, it might help to increase the log - level here as well. Consider to use the => FORUM SEARCH, if you need help for that goal! ) and don't forget to post your webserver - configuration - files for further investigations.

Additional help - links:


Sometimes, it is as well a good idea to change the log - level ( TEMPORARILY! ), to get more informations in Plesk - log - files:




Pls. keep in mind, that the more information you provide, the better will be possible investigations from people willing to help you! ;)
 
Is there any chnage I can check which file folder or whatever request the /etc/php.ini to start ?

Answer as already given:
If you need further help, consider to post as well domain - specific error - logs ( and again, it might help to increase the log - level here as well. Consider to use the => FORUM SEARCH, if you need help for that goal! ) and don't forget to post your webserver - configuration - files for further investigations.

Additional help - links:

Plesk for Linux services logs and configuration files ( KB - article )

Sometimes, it is as well a good idea to change the log - level ( TEMPORARILY! ), to get more informations in Plesk - log - files:​



Pls. keep in mind, that the more information you provide, the better will be possible investigations from people willing to help you! ;)
 
Back
Top