Issue Problem with Apache / nginx

[Fabhino22Elz]

I am running Plesk Onyx v17.8.11 on CentOS 7.6.1810.

There are several Websites running on the System. All in a chrooted config with PHP 7.2.15 FPM served by Apache.

I am running the software "Shopware" on some of the Websites.

Here is my Problem now. There is a link that i need, that comes from shopware to a PDF File. That works on all servers that i have access to. On my server, same shop system (shopware) plain installed the requested url is causing in a 404 NGINX error and the htaccess cant be opend with the link.

I asked the shopsystem developers and they tried debugging the error. It is not a Software Error, the Controller Action / URL that is responsive for the PDF is not even callable at any time. Shopware is not running any command there if you try to open the pdf file from the link. not even if they put in some debug code or die rules...

Has anyone a idea what could be the problem here and even - why there is a 404 ngix even i am running on a PHP FPM served by Apache.

I also tried the modes CGI and FastCGI - Same here - 404 NGINX...

Thankful for any help!

 

[Bitpalast]

The only thing that comes into my mind at this time is that the file might be spelled with capital letters or that the exact spelling is slightly different (e.g. the file name is capitalized differently from what you are trying to open in a link). Try to spell it in small letters only. Make sure that the domain name that is configured on the system is all spelled in small letters, too.

 

[Fabhino22Elz]

First - Thank you for your answer.

Unfortunaly this is not resolving the error. The same URL of the same shop system and same php version i running on a other root server. I dont know how to find even a way to debug this or to get closer to this error. Any other ideas or tipps how to debug this problem?

 

[Seba]

I think that the htaccess are not available through Nginx, you need to check the nginx conf. also are you sure at 100% that you are serving the php file through apache?

I think is this one the config.

location ~ /\.ht {
deny all;
}

 

[Hex]

Reboot everything and use a different browser, that's all I know.
best of luck.

 

[Fabhino22Elz]

I think that the htaccess are not available through Nginx, you need to check the nginx conf. also are you sure at 100% that you are serving the php file through apache?

I think is this one the config.

location ~ /\.ht {
deny all;
}

Thank you for your answer. What should i see / check in the nginx conf file?

Also - How else can i test, if php i served by apache. I only have the settings in php selection for domain where it says FPM served by Apache.

Reboot everything and use a different browser, that's all I know.
best of luck.

What do you mean with reboot and try a different browser? Server has been restarted and a unknown and inkognito browser has been used.

 

[Seba]

to be sure that it serve through apache and not nginx I would create a php file with phpinfo() inside and check the server[server software] variable

I was using this recently to made some test with apache and nginx on a AWS server, if you scroll a bit down you will see that the variable I'm speaking is highlighted in the screenshot.

How To Configure Nginx as a Web Server and Reverse Proxy for Apache on One Ubuntu 18.04 Server | DigitalOcean

 

[Fabhino22Elz]

I attatched a screenshot from my phpinfo

As you can see it says Apache on my System.