Issue Problem with Backup-Manager

[waldi801]

Hello,

if i want to open the Backup-Manager i always get this error "[Errno 2] No such file or directory"

How can i reset the Backup-Manager? Plesk Version is Plesk Onyx 17.5.3 Update Nr. 24

Thx

 

[IgorG]

Try to run command

# plesk log panel.log

open Backup manager and try to find related error message in this log.

 

[waldi801]

Hier is the log:

stderr:
sh: 1: /opt/psa/admin/bin/filemng: not found

[2017-10-11 18:58:15] ERR [panel] filemng failed: sh: 1: /opt/psa/admin/bin/filemng: not found
[2017-10-11 18:58:15] ERR [panel] StatInfo->getProductVersion failed: sysinfo failed: file does not exist or is not executable: /opt/psa/admin/bin/sysinfo:
0: /opt/psa/admin/plib/functions.php:89
getFullProductNameVersion()
1: /opt/psa/admin/plib/Plesk/Title.php:21
Plesk_Title::get(string 'PLSK041102560006')
2: /opt/psa/admin/plib/Form.php:291
Form->assign()
3: /opt/psa/admin/plib/Key/Primary/UpdateForm.php:131
Key_Primary_UpdateForm->assign(array, string 'plesk', boolean true)
4: /opt/psa/admin/htdocs/server/key_update.php:34
[2017-10-11 18:58:15] ERR [1] StatInfo->getProductVersion failed: sysinfo failed: file does not exist or is not executable: /opt/psa/admin/bin/sysinfo
[2017-10-11 19:03:33] ERR [panel] [Errno 2] No such file or directory
[2017-10-11 19:10:33] ERR [panel] [Errno 2] No such file or directory
[2017-10-11 19:12:37] ERR [panel] [Errno 2] No such file or directory
[2017-10-12 12:29:03] ERR [panel] [Errno 2] No such file or directory
[2017-10-12 12:30:10] ERR [1] PHP Warning: unlink(/opt/psa/var/modules/plesk-mobile/push.lock): No such file or directory; File: /opt/psa/admin/plib/modules/plesk-mobile/scripts/push_worker.php, Line: 15

but in the directory are both files and are executeable from the cli

 

[IgorG]

Do you have the same output?

# ls -la /opt/psa/admin/bin/filemng
lrwxrwxrwx 1 root root 15 říj 28 2016 /opt/psa/admin/bin/filemng -> ../sbin/wrapper

 

[waldi801]

lrwxrwxrwx 1 root root 15 Mär 17 2017 /opt/psa/admin/bin/filemng -> ../sbin/wrapper

 

[IgorG]

I would suggest you run commands:

# plesk installer --select-release-current --reinstall-patch --upgrade-installed-components
# plesk repair installation

 

[waldi801]

/var/log/plesk/install/plesk_17.5.3_repair.log

START Bootstrapper 17.5.3 repair AT Wed Oct 11 18:27:39 CEST 2017
Started bootstrapper repair procedure. This may take a while.
Certain actions may be skipped if not applicable.

/usr/sbin/mysqld (pid 1153) is running...
Finishing up upgrade procedures and rerunning previously failed upgrade actions...
Trying to allow INNODB engine... done
Restarting mysql Trying to restart service mysql... done

**** Turn mysql-innodb VPS optimized aspect off: completed successfully.

===> Cumulative APS controller database (apsc) upgrade and repair has been started.
===> Cumulative upgrade and repair of APS controller database has been completed.
Connection to APSC DB is possible
===> Cumulative APS controller upgrade and repair (final stage) has been started.
===> Cumulative upgrade and repair of APS controller (final stage) has been completed.
===> Cumulative Plesk database upgrade and repair (revertable stage) has been started.
===> Preparing Plesk database upgrade (revertable stage).
===> Cumulative upgrade and repair of Plesk database (revertable stage) has been completed.
===> Plesk database scheme upgrade has been started.
===> Plesk database scheme upgrade has been completed.
===> Cumulative Plesk upgrade and repair (final stage) has been started.
===> Preparing Plesk upgrade (final stage).
===> Cumulative upgrade and repair of Plesk (final stage) has been completed.
Reconfiguring mail subsystem...
==> Checking for: mailsrv_conf_init... ok
==> Checking for: mail_handlers_init... ok
==> Checking for: mailsrv_entities_dump... ok
==> Checking for: mail_admin_aliases... ok
==> Checking for: mail_auth_dump... ok
==> Checking for: mailman_lists_dump... ok
==> Checking for: mail_kav8_restore... ok
==> Checking for: mail_responder_restore... ok
==> Checking for: mail_imap_restore... ok
==> Checking for: mail_spam_restore... ok
==> Checking for: mail_grey_restore... ok
==> Checking for: mail_mailbox_restore... ok
==> Checking for: mail_spf_restore... ok
==> Checking for: mail_dk_restore... ok
==> Checking for: mail_dmarc_restore... ok
==> Checking for: mail_drweb_restore... not found, skipped
==> Checking for: mail_outgoing_restore... ok
==> Checking for: mail_transport_restore... ok
Reconfiguring Apache web server...
Reconfiguring ProFTPD FTP server...
Reconfiguring AWStats web statistics...
Reconfiguring WatchDog...
Restoring SELinux contexts...
Reconfiguring SSL ciphers and protocols...
Trying to reload service sw-cp-server... done
Trying to reload service apache2... done
Trying to reload service postfix... done
Trying to reload service dovecot... done
Regenerating web servers' configuration files...
Cleaning active Panel sessions...

Bootstrapper repair finished.
If problems persist, please check installer logs ('/var/log/plesk/install/plesk_17.5.3_repair.log' and '/var/log/plesk/install/plesk_17.5.3_repair_problems.log') for errors.
If you can't resolve the issue on your own, please address Parallels support.
STOP Bootstrapper 17.5.3 repair AT Wed Oct 11 18:31:06 CEST 2017
START Bootstrapper 17.5.3 repair AT Fri Oct 13 13:19:39 CEST 2017

**** Product repair started.

===> Checking for previous installation ... found.
Started bootstrapper repair procedure. This may take a while.
Certain actions may be skipped if not applicable.

Trying to start service mysql... /usr/sbin/mysqld (pid 22687) is running...
done
Trying to establish test connection... connected
done
Trying to find psa database... version is 017005003
Trying to backup MySQL database... done
MySQL databases are dumped to /var/lib/psa/dumps/mysql.preupgrade.17.5.3-17.5.3.20171013-131939.dump.gz
Finishing up upgrade procedures and rerunning previously failed upgrade actions...
Checking for the group 'lock-manager'...
Trying to add supplementary group 'lock-manager' for user 'psaadm'... already there
===> Cumulative APS controller database (apsc) upgrade and repair has been started.
Upgrade or repair for 'apsc' (stage 'prep') is not required
Trying to backup MySQL database... done
MySQL databases are dumped to /var/lib/psa/dumps/mysql.preupgrade.apsc.17.5.3-17.5.3.20171013-131950.dump.gz
===> Cumulative upgrade and repair of APS controller database has been completed.
Connection to APSC DB is possible
===> Cumulative APS controller upgrade and repair (final stage) has been started.
Upgrade or repair for 'apsc' (stage 'post') is not required
===> Cumulative upgrade and repair of APS controller (final stage) has been completed.
Trying to reset database user password for 'pma_o0WVhhJH73ka@'... done
===> Cumulative Plesk database upgrade and repair (revertable stage) has been started.
Upgrade or repair for 'core' (stage 'prep') is not required
===> Preparing Plesk database upgrade (revertable stage).
Trying to resolve hostname 'funfighter.eu' and validate its IP address... done

Trying to set psa database version to 017005003... done
===> Cumulative upgrade and repair of Plesk database (revertable stage) has been completed.
===> Plesk database scheme upgrade has been started.
===> Plesk database scheme upgrade has been completed.
done
===> Cumulative Plesk upgrade and repair (final stage) has been started.
Upgrade or repair for 'core' (stage 'post') is not required
===> Preparing Plesk upgrade (final stage).
===> Cumulative upgrade and repair of Plesk (final stage) has been completed.
Trying to upgrade and repair SpamAssassin service configuration... Upgrade or repair for 'spamassassin' (stage 'files') is not required
done
Trying to upgrade and repair Roundcube webmail configuration... Upgrade or repair for 'roundcube' (stage 'files') is not required
done
Upgrade of Roundcube Web Based mail client configs and DB is not required - no previous version
Trying to upgrade and repair Fail2Ban configuration (bootstrapper-prep stage)... Upgrade or repair for 'fail2ban' (stage 'bootstrapper-prep') is not required
done
Trying to upgrade and repair Fail2Ban configuration (bootstrapper-post stage)... Upgrade or repair for 'fail2ban' (stage 'bootstrapper-post') is not required
done
Trying to stop service bind9... done
Trying to register service bind9... done
Trying to start service bind9... done
Reconfiguring mail subsystem...
Trying to execute mail_restore to synchronize mail server settings and Plesk Database... ==> Checking for: mailsrv_conf_init... ok
==> Checking for: mail_handlers_init... ok
==> Checking for: mailsrv_entities_dump... ok
==> Checking for: mail_admin_aliases... ok
==> Checking for: mail_auth_dump... ok
==> Checking for: mailman_lists_dump... ok
==> Checking for: mail_kav8_restore... ok
==> Checking for: mail_responder_restore... ok
==> Checking for: mail_imap_restore... ok
==> Checking for: mail_spam_restore... ok
==> Checking for: mail_grey_restore... ok
==> Checking for: mail_mailbox_restore... ok
==> Checking for: mail_spf_restore... ok
==> Checking for: mail_dk_restore... ok
==> Checking for: mail_dmarc_restore... ok
==> Checking for: mail_drweb_restore... not found, skipped
==> Checking for: mail_outgoing_restore... ok
==> Checking for: mail_transport_restore... ok
Reconfiguring Apache web server...
Reconfiguring ProFTPD FTP server...
Reconfiguring AWStats web statistics...
Reconfiguring WatchDog...
Restoring SELinux contexts...
Trying to register service sw-cp-server... done
Trying to register service sw-engine... done
Trying to register service dovecot... done
Trying to register service spamassassin... done
Trying to register service pc-remote... done
Trying to register service psa... done
Reconfiguring SSL ciphers and protocols...
Trying to configure SSL ciphers and protocols for: ... done
Regenerating web servers' configuration files...
Cleaning active Panel sessions...

Bootstrapper repair finished.


If problems persist, please check installer logs ('/var/log/plesk/install/plesk_17.5.3_repair.log' and '/var/log/plesk/install/plesk_17.5.3_repair_problems.log') for errors.
If you can't resolve the issue on your own, please address Parallels support.

**** Product repair completed successfully.

STOP Bootstrapper 17.5.3 repair AT Fri Oct 13 13:23:14 CEST 2017

The problem still persist, nothing changes.