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Problem with copying website and Backup personal ftp repository

S

shahrila

New Pleskian
hello i have problem with copying website and backup personal ftp repository event using the correct ftp username and password please see attach . i also have problem after using login to ftp ( im using filezilla ) that i need to change to active ( because the default passive not work i dont know why ) its will stay just around no more then a 5 min to 10 min i will lost the ftp connection any solutions? hope can get positive respond and help

thanks

my problem.png
 
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