Problem with DNS

[JordiC]

Good morning!

I have a dedicated server with Plesk 9.3 and only one IP shared. I have several domains in this server and when I create a new domain, I always have problems with the DNS.

The problem is that when I write the URL without WWW it works, but if I write it with WWW it doesn't work, and it opens the default Plesk page. It's not a problem of the DNS propagation because it happens since several days ago.

Hereby I attach my DNS template.

<domain>. NS ns.<domain>.
<domain>. A <ip>
<domain>. MX (10) mail.<domain>.
<domain>. TXT v=spf1 +a +mx -all
<ip> / 24 PTR <domain>.
ftp.<domain>. CNAME <domain>.
mail.<domain>. A <ip>
ns.<domain>. A <ip>
webmail.<domain>. A <ip>
www.<domain>. CNAME <domain>.

Can anyone give me the solution to the problem?

Thank you in advance!

 

[LAM09]

Do you have "ServerAlias www.MyDomain.com set in your conf file?

 

[JordiC]

I put the server www.mydomain.com alias in the Plesk Alias and I solved the problem

Thanks for all.

 

[Spitale]

I have the same problem !!!!!!!!!!!!!!!!!

I have a Windows Server 2008 with Plesk 9.5 and 2 IPs shared. I have 2 domains in this server. I can access URLs like mydomain.com but I cant access URLs like www.mydomain.com.

I tried to create a CNAME DNS entry with www and canonical name mydomain.com, but it doesn't work. Then, I read this post (after 3 days!!!) but I dont know how to "ServerAlias www.MyDomain.com set in your conf file"...

Can anyone help me ?

(I'm in Brazil, then, I have a poor english... I'm sorry!)

Daniel Spitale