• Introducing WebPros Cloud - a fully managed infrastructure platform purpose-built to simplify the deployment of WebPros products !  WebPros Cloud enables you to easily deliver WebPros solutions — without the complexity of managing the infrastructure.
    Join the pilot program today!
  • Support for BIND DNS has been removed from Plesk for Windows due to security and maintenance risks.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS.

Issue problem with mail

zakaria

Basic Pleskian
Server operating system version
Debian 10.13
Plesk version and microupdate number
Plesk Obsidian 18.0.52 Update #3
hello, hope everyone is doing well.

I'm trying to configure mail in Plesk, with a domain that's configured in GoDaddy.
every time I try to send an email to an external address it gives me a smtp error 550 5.1.1
and when I send it internally it says it was sent successfully but when I check I find nothing

the DNS records I have in Plesk are:
example.com, NS, ns1.example.com
example.com, NS, ns2.example.com
example.com, MX (10), webmail.example.com
example.com, MX (10), mail.example.com
ns1.example.com, A, Plesk server IP
ns2.example.com, A, Plesk server IP
webmail.example.com, A, Plesk server IP
mail.example.com, A, Plesk server IP

the DNS records I have in GoDaddy are:
mail.example.com, A, Plesk server IP
webmail.example.com, A, Plesk server IP
NS @ ns05.domaincontrol.com. created by GoDaddy can't be edited or removed.
NS @ ns06.domaincontrol.com. created by GoDaddy can't be edited or removed.
NS @ ns1.example.com
NS @ ns2.example.com
there are also and not sure if these cause a conflict.
NS emailing ns1.sendinblue.com
NS emailing ns2.sendinblue.com
and
MX @ mail.example.com. (Priority: 10)
they all resolve to the correct address.
 
Back
Top