Resolved Problem with permission

[jimmy57000]

Hello, I'm new to Plesk! (Old Cp****)
I have a small problem, my users not have access to DNS modification ..

I have activated the DNS modification in the web plan not working..

I have to make the SSH command to allow each user it's very annoying if I have to do this for everyone!

A solution for this to be active for everyone?

Thanks you

 

[Ales]

I'd start with the basics first, so I'd check if the customers in question belong to the hosting plan that has been modified and if their subscriptions are in sync with the hosting plan. The latter could be the cause for this...

If that doesn't solve the issue, it would help if you could be more specific and describe exactly what you've enabled and where in the UI, do the customers see the DNS icon in their control panel, etc. Perhaps some screenshots? What CLI command do you use to enable the DNS modifications?

 

[jimmy57000]

Hello,

Screen for customers: https://i.imgur.com/gAEVITO.png
Plan configuration: https://i.imgur.com/EbozXGf.png


For activate: plesk bin subscription_settings --update mydomain.com -manage_dns true

 

[jimmy57000]

Problem solved, actually the packages were blocked ..!

I made the modification of each plan so that it is synchronized!

Thanks you !