Resolved Problem with Plesk email security Extension. A lot of delay

[SalvadorS]

Hello,

I installed in one of my servers the Plesk email security Extension. But a lot of clients are reporting a lot of delay in the outgoing mails

Mar 17 10:23:10 dv33 amavis[23703]: (23703-04-15) Blocked MTA-BLOCKED {TempFailedInbound}, [xxx.xxx.xxx.xxx]:60478

So if there any way to whitelist these mails from the clients to avoy the delay?

Thanks

 

[IgorG]

I think this should be checked by our Support team. Seems to be a wrong configuration on the server.
I suggest you open a ticket and send mail logs.

 

[SalvadorS]

Hello,

In case anyone has this problem too, the problem was greylisting was activated also. You can´t have greylisting and Plesk Email security extension at the same time. So I disable greylisting and problem was fixed.

Regards