• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Resolved Problems after updating Plesk to version 18.0.57 on AlmaLinux 8.8

D

dualstudio

New Pleskian
Username:

TITLE

Problems after updating Plesk to version 18.0.57 on AlmaLinux 8.8

PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE

Plesk Obsidian, 18.0.57, AlmaLinux 8.8, x64

PROBLEM DESCRIPTION

After updating to version 18.0.57 I started to face problems in two sections of the control panel.

The first is when I try to access the domains option in the side tab. I receive the following error:
TypeError
Cannot read properties of undefined (reading 'state')
Type TypeError
Message Cannot read properties of undefined (reading 'state')
Stack Trace
TypeError: Cannot read properties of undefined (reading 'state')
at S (https://MYSERVERDOMAIN:8443/cp/javascript/views/admin/domain/list.js?3497a984aac4e1c1a42e:1:31650)
at kl (https://MYSERVERDOMAIN:8443/ui-library/plesk-ui-library.min.js?1699885424:35:62823)
at Ci (https://MYSERVERDOMAIN:8443/ui-library/plesk-ui-library.min.js?1699885424:35:119678)
at yc (https://MYSERVERDOMAIN:8443/ui-library/plesk-ui-library.min.js?1699885424:35:108830)
at bc (https://MYSERVERDOMAIN:8443/ui-library/plesk-ui-library.min.js?1699885424:35:108758)
at you (https://MYSERVERDOMAIN:8443/ui-library/plesk-ui-library.min.js?1699885424:35:108621)
at cc (https://MYSERVERDOMAIN:8443/ui-library/plesk-ui-library.min.js?1699885424:35:105762)
at Vs (https://MYSERVERDOMAIN:8443/ui-library/plesk-ui-library.min.js?1699885424:35:46664)
at rc (https://MYSERVERDOMAIN:8443/ui-library/plesk-ui-library.min.js?1699885424:35:102858)
at to (https://MYSERVERDOMAIN:8443/ui-library/plesk-ui-library.min.js?1699885424:35:68150)
at https://MYSERVERDOMAIN:8443/cp/javascript/vendors.js?1700047654:65:4871
at https://MYSERVERDOMAIN:8443/cp/javascript/vendors.js?1700047654:65:4383
at https://MYSERVERDOMAIN:8443/cp/javascript/vendors.js?1700047654:65:4864
at https://MYSERVERDOMAIN:8443/cp/javascript/vendors.js?1700047654:50:17866
at Set.forEach (<anonymous>)
at J (https://MYSERVERDOMAIN:8443/cp/javascript/vendors.js?1700047654:50:17854)
at Z (https://MYSERVERDOMAIN:8443/cp/javascript/vendors.js?1700047654:50:19021)
at ee (https://MYSERVERDOMAIN:8443/cp/javascript/vendors.js?1700047654:50:22664)
at async Object.t [as navigate] (https://MYSERVERDOMAIN:8443/cp/javascript/vendors.js?1700047654:50:28436)
Click to expand...
Click to expand...
I have already performed Plesk Diagnose and Repair and the problem remains. Apparently the domains option is the only place where the problem occurs.

Another problem is when I access the Webserver Configurations Troubleshooter option in Tools & Settings and click on Check Configuration. I receive the following error message:
Checking Plesk version
Installed Plesk version/build: 18.0.57 RedHat el8 1800231117.13
[2023-11-21 12:22:06.264] 1393634:655ccb1e4092f ERR [panel] Call to private method PleskInstallation::isInstalled() from scope WebserverConfigurationKnownIssues:
0: /usr/local/psa/admin/plib/modules/configurations-troubleshooter/library/util/webserver_configuration_checker.php:34
WebserverConfigurationKnownIssues->validate()
1: /usr/local/psa/admin/plib/modules/configurations-troubleshooter/library/util/webserver_configuration_checker.php:1403
ERROR: Error: Call to private method PleskInstallation::isInstalled() from scope WebserverConfigurationKnownIssues (webserver_configuration_checker.php:34)
Click to expand...

Could you help me with some urgency to resolve these issues?

Thanks in advance.

STEPS TO REPRODUCE

The first point, just click on the Domains option in the side list and I get the error screen.

The second point when accessing Tools & Setting, I go to the Webserver Configurations Troubleshooter option and click on Check Configuration, then I receive the second error message reported.

ACTUAL RESULT

In both cases I receive the error messages previously reported.

EXPECTED RESULT

I hope the panel returns to operating correctly as it did in version 18.0.56, without the errors.

ANY ADDITIONAL INFORMATION

(DID NOT ANSWER QUESTION)

YOUR EXPECTATIONS FROM PLESK SERVICE TEAM

Confirm bug
 
According to developers, a hotfix for the issues is already in the pipeline for publication. It'll become available soon.
 
You must log in or register to reply here.

Similar threads

D
Resolved Errors after upgrading Plesk to version 18.0.57 on AlmaLinux 8.8
Replies
7
Views
2K
Peter Debik
P
Nicola Urbinati
Issue Error while trying to move domain
Replies
3
Views
618
Boe
Boe
E
Resolved ChunkLoadError Plesk and ERROR CONNECTION REFUSED
Replies
10
Views
1K
WebHostingAce
WebHostingAce
C
Resolved TypeError - Cannot read properties of null (reading 'id')
Replies
3
Views
2K
counterweightmedia
C
B
Issue Cannot read properties of undefined (reading 'data')
Replies
1
Views
1K
Kaspar@Plesk
Kaspar@Plesk
Back
Top