Problems after upgrating to 11.5.30 - Site Builder and Backup

[SamuelMa]

Hi,

After upgrating to 11.5.30:

- Backup error: Unable to backup Site Builder content on site domain.com.br[Error in execute ''"C:\Program Files (x86)\Parallels\Plesk\sb\utils\bru.php" --backup --log=stdout --target=site --uuid=98950bd6-3526-5f10-32c0-19f5378540b9 --file="C:\Program Files (x86)\Parallels\Plesk\PrivateTemp\tmp42286.tmp"':
...backup site 98950bd6-3526-5f10-32c0-19f5378540b9

-Launch Presence Builder not work

Is possible auto reinstall Site Builder?

Thank you

 

[IgorG]

It is not complete error log. There is should be additional info about reasons. Something like:


# Error: SQLSTATE[HY000] [2002] php_network_getaddresses: getaddrinfo failed: No such host is known.

or

# Error: SQLSTATE[42S02]: Base table or view not found: 1146 Table 'sitebuilder5.site' doesn't exist #

Could you please investigate this issue deeply and provide more detailed information?

 

[SamuelMa]

Hi Igor,

Thank you for reply.

Yesterday I was tested backup again. The error was not presented. It seems that now is working. But I did nothing.

Thank you.