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Problems to remove a domain !!!

Discussion in 'Plesk for Windows - 8.x and Older' started by brunoheim, May 31, 2007.

  1. brunoheim

    brunoheim Guest

    0
     
    Hi all.

    I am getting an error when i try to remove an account on Plesk 8.1.1 Windows Version.
    I'v upgraded the plesk version from 7.6 to 8.1.1 but i am not able to perform a domain deletation. Somebody in here know how to fix this problem?

    I tried to request a Bug Support to SWsoft but i was ignored :/

    I tested many ways to make it work but doesnt.

    The error message is:

    An error occured during domain removal: Unable to remove domains: Problems occur
    ed while removing domains: Dashboard preset used by user failed: DashboardPreset
    : unable to select: no such row in the table


    Thanks for attetion guys ^^
     
  2. diadem.support

    diadem.support Guest

    0
     
    I am also facing the same problem, we are using Plesk for Windows version 8.2.0. Can any one find any solution for this. Please help.

    Thanks in Advance,
    Diadem Support
     
  3. alta

    alta Regular Pleskian

    26
     
    Joined:
    Sep 27, 2007
    Messages:
    118
    Likes Received:
    0
    Such problem may occurs if a domain has reference to custom dashboard presets that really does not exist. check it withthe following command in Plesk mysql database:
    mysql>select d.name,d.id, dp.param, dp.val, P.id from domains d, dom_param dp left join DashboardPreset P on P.id=dp.val where dp.param='custom_preset_id' and d.id=dp.dom_id and P.id is NULL"
    then
    delete from dom_param where dom_id=number of domain from previous command
     
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