Problems to remove a domain !!!

[brunoheim]

Hi all.

I am getting an error when i try to remove an account on Plesk 8.1.1 Windows Version.
I'v upgraded the plesk version from 7.6 to 8.1.1 but i am not able to perform a domain deletation. Somebody in here know how to fix this problem?

I tried to request a Bug Support to SWsoft but i was ignored :/

I tested many ways to make it work but doesnt.

The error message is:

An error occured during domain removal: Unable to remove domains: Problems occur
ed while removing domains: Dashboard preset used by user failed: DashboardPreset
: unable to select: no such row in the table

Thanks for attetion guys ^^

 

[diadem.support]

I am also facing the same problem, we are using Plesk for Windows version 8.2.0. Can any one find any solution for this. Please help.

Thanks in Advance,
Diadem Support

 

[alta]

Such problem may occurs if a domain has reference to custom dashboard presets that really does not exist. check it withthe following command in Plesk mysql database:
mysql>select d.name,d.id, dp.param, dp.val, P.id from domains d, dom_param dp left join DashboardPreset P on P.id=dp.val where dp.param='custom_preset_id' and d.id=dp.dom_id and P.id is NULL"
then
delete from dom_param where dom_id=number of domain from previous command