1. Please take a little time for this simple survey! Thank you for participating!
    Dismiss Notice
  2. Dear Pleskians, please read this carefully! New attachments and other rules Thank you!
    Dismiss Notice
  3. Dear Pleskians, I really hope that you will share your opinion in this Special topic for chatter about Plesk in the Clouds. Thank you!
    Dismiss Notice

Problems with sending e-mail (NOQUEUE: reject: RCPT)

Discussion in 'Plesk 11.x for Linux' started by MislavO, Aug 27, 2012.

  1. MislavO

    MislavO Regular Pleskian

    16
    85%
    Joined:
    Jul 20, 2012
    Messages:
    271
    Likes Received:
    1
    Location:
    Croatia
    [SOLVED] Problems with sending e-mail (NOQUEUE: reject: RCPT)

    Panel version: 11.0.9 Update #9

    I have a problem with sending e-mails, but not receiving, so here is an example:
    mail1@example.com
    mail2@example.com - using gmail

    When i'm sending e-mail from "mail2@example.com" to "mail1@example.com" i receive it, but opposite is not working (i've also tryed to send from both address to my private e-mail and receiving is working / i've also tryed to reply on that e-mail and i received them also).

    I've tryed few solutions that i found on google and here on forums, but that didn't work.

    Error log: # cat /usr/local/psa/var/log/maillog | grep "DOMAIN.TLD"


    Also same message from Microsoft Outlook:

    Both e-mails exist, i created them just in purpose to test this, because my client was complaining about this.
     
    Last edited: Aug 28, 2012
  2. MislavO

    MislavO Regular Pleskian

    16
    85%
    Joined:
    Jul 20, 2012
    Messages:
    271
    Likes Received:
    1
    Location:
    Croatia
    SOLVED

    Problem was:
    - so i have this domain1.com on Plesk, and domain2.com somewhere else (not on the same server)
    - problem was that domain2.com was created for testing purposes on the same server as the domain1.com so i guess the mail service was checking the server (where is the domain1.com located) if maybe the domain domain2.com exists here and after that it moved on asking where to go next...and yes, in this case domain2.com did exist on the same server and user didn't exist - as the error were saying:

    - so i guess if you get this type of error, check this and it will solve your proble

    NOTE: there can also be the problems if you're using google GMAIL service, then you must turn off mail service on that domain (you might get same error because mail will check if domain exists on server and because there is option "mail service" enabled, it will try to send e-mail on some user and failed (obvious)- because there are MX records and CNAMEs pointing to gmail services) - disabling "mail service" on domain, mail will no longer ask on local level if domain exist, it will point to google and everything will work just fine


    You can close this topic. Thanks.
     
  3. Carlos Ronco

    Carlos Ronco New Pleskian

    19
     
    Joined:
    Dec 15, 2009
    Messages:
    1
    Likes Received:
    0
    Thanks for the fix MislavO
     
Loading...