Process pc-remote hangs ...

[futureweb]

Process psa-pc-remote hangs ...

Hello,

we have a Problem on one of our Servers with "psa-pc-remote" Process. Problems persists since Version 11 - now running latest Plesk 12.
The psa-pc-remote Process is not working as expected. It simply "hangs" every day / every other day. Process still exists but no more SMTP Connections to the Server possible.
After a restart of psa-pc-remote everything works fine again.
Sometimes the Process also just dies ...

maillog:
Aug 19 22:20:02 kdn7 /usr/lib64/plesk-9.0/psa-pc-remote[28288]: can't create workers crew: Resource temporarily unavailable
Aug 19 22:20:03 kdn7 postfix/smtpd[28306]: warning: connect to Milter service inet:127.0.0.1:12768: Connection refused
Aug 19 22:20:19 kdn7 postfix/smtpd[28332]: warning: 78.180.150.36: hostname 78.180.150.36.static.ttnet.com.tr verification failed: Name or service not known
Aug 19 22:20:19 kdn7 postfix/smtpd[28332]: connect from unknown[78.180.150.36]
Aug 19 22:20:19 kdn7 postfix/smtpd[28332]: warning: connect to Milter service inet:127.0.0.1:12768: Connection refused
Aug 19 22:20:19 kdn7 postfix/smtpd[28332]: NOQUEUE: milter-reject: CONNECT from unknown[78.180.150.36]: 451 4.7.1 Service unavailable - try again later; proto=SMTP
Aug 19 22:20:19 kdn7 postfix/smtpd[28332]: NOQUEUE: milter-reject: UNKNOWN from unknown[78.180.150.36]: 451 4.7.1 Service unavailable - try again later; proto=SMTP
Aug 19 22:20:19 kdn7 postfix/smtpd[28332]: NOQUEUE: milter-reject: UNKNOWN from unknown[78.180.150.36]: 451 4.7.1 Service unavailable - try again later; proto=SMTP
Aug 19 22:20:19 kdn7 postfix/smtpd[28332]: NOQUEUE: milter-reject: UNKNOWN from unknown[78.180.150.36]: 451 4.7.1 Service unavailable - try again later; proto=SMTP
Aug 19 22:20:24 kdn7 postfix/smtpd[28332]: lost connection after UNKNOWN from unknown[78.180.150.36]
Aug 19 22:20:24 kdn7 postfix/smtpd[28332]: disconnect from unknown[78.180.150.36]
Aug 19 22:20:25 kdn7 postfix/smtpd[28332]: table hash:/var/spool/postfix/plesk-pop/poplock(0,lock|fold_fix) has changed -- restarting


Any idea what could be the Problem here?

Thank you
Andreas Schnederle-Wagner

 

[IgorG]

Some time ago this issue has been discussed on this forum. Try to find this discussion.

 

[futureweb]

Some time ago this issue has been discussed on this forum. Try to find this discussion.

you mean this one?
--> http://forum.parallels.com/showthread.php?208856-report-psa-pc-remote-make-400-(and-more)-cpu-usage

It's a bit old - another Problem - another Plesk Version - and the Problems mentioned there were all fixed with Patches ...
- http://kb.odin.com/en/112937
- http://kb.odin.com/en/113036

Andreas

 

[IgorG]

Deep investigation on your server is required in this case. I suggest you contact Support Team. Not sure that such kind of problem can be resolved by forum discussion.